Manager, Solutions Engineering

About the role

This role is a unique blend of leadership, technical expertise, and business strategy. You will lead a talented group of analytics consultants, partner closely with Sales leadership and Account Executives, guide your team through complex customer evaluations and technical challenges, act as a key technical liaison, communicate and manage change, hire the best, and innovate and raise the bar.

Responsibilities

• Develop & Mentor: Lead, coach, and grow a high-performing and inclusive team of Solutions Engineers, actively investing in their career development and upholding a high standard of performance.
• Drive Results: Partner closely with Sales leadership and Account Executives to provide technical expertise that drives new, retained, and expansion ARR. Ensure your team's activities are directly contributing to the company's bottom line.
• Prioritize & Problem Solve: Guide your team through complex customer evaluations and technical challenges. Manage team resources effectively, aligning the right skills to customer needs to achieve productivity targets and successful outcomes.
• Cross-Functional Partnership: Act as a key technical liaison, collaborating with peer managers across Sales, Product, and Engineering. Gather and synthesize customer feedback from your team to influence product strategy and solve problems at scale.
• Communicate & Manage Change: Effectively translate broader company and departmental strategy into clear, actionable goals for your team. Guide your direct reports through evolving business priorities with empathy and clarity.
• Hire the Best: Actively assess the needs of the team, build a pipeline of top talent, and hire outstanding individuals who elevate the team's capabilities and contribute to our inclusive culture.
• Innovate & Raise the Bar: Relentlessly seek to improve how your team operates, from refining demo strategies and proof-of-concept methodologies to adopting new tools and processes that increase effectiveness and celebrate success.

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.