Manager Software Engineering
About the role
This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX. You will be part of an in-house Technology team creating consumer-facing, modern technologies that improve the hospitality industry worldwide. As a Manager of Software Engineering on the Portfolio Management team, you will support projects involving hotel teams, corporate finance, and internal partners by defining and delivering technology applications that support financial applications.
Responsibilities
- Support Hilton's custom-built financial application and overall software strategy, ensuring enhancements align with priorities and meet defined acceptance criteria.
- Design and deliver high-quality technical solutions using established methodologies, minimizing rework and meeting business and end-user needs.
- Serve as an escalation point for critical priorities, driving issue resolution and coordinating across engineering teams and external partners.
- Define and manage requirements, use cases, and user stories, supporting Agile delivery through Confluence and Jira.
- Partner across Financial/PMS vendors, technology workstreams, and finance stakeholders to deliver solutions aligned with agreed standards and expectations.
- Guide internal and external partners, identify risks early, manage expectations, and drive mitigation plans to support successful delivery outcomes.
- Track and communicate progress, issues, and risks to stakeholders and leadership while collaborating in Agile with Engineering to deliver features and validate junior developer code against requirements.
- Build and deliver special projects with care for priorities, combining software engineering leadership with collaboration across business and technical teams.
- Mobilize Hilton Technology teams and external partners to quickly address issues and deliver enhancements for projects.
Requirements
- Five (5) years of professional work experience in Technology or a related field.
- Three (3) years of experience in software/platform design, implementation, and IT project management.
- Two (2) years of experience with ASP/VB.net, Microsoft SQL Server, T-SQL, Python, PowerShell, and SSRS, including writing and debugging complex SQL (functions, stored procedures, and views).
- Hands-on knowledge of modern development practices (Agile/Scrum, CI/CD, cloud architecture, APIs), with the ability to review designs, guide technical decisions, and remove delivery blockers.
- Experience partnering with Product, Architecture, Security, Infrastructure, and external partners to translate priorities into executable engineering roadmaps.
- This is a hybrid role requiring proximity to one of our three US office locations (Memphis, McLean, Dallas).
- Travel up to 5%.
Qualifications
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience.
- Seven (7) or more years of professional work experience in Technology or a related field.
- Experience with Kafka, jQuery, JavaScript, HTML, CSS, Jira, Confluence, Bitbucket, GIT, Jenkins, Microsoft PowerPoint, Excel (can perform complex functions), Word, SharePoint, and Teams.
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
- Paid parental leave – Eligible Team Members, including partners and adoptive parents, receive paid leave.
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
- Financial security for your future – Our retirement plans make it easier to save for what's next.
Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Pay
The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.