Manager, Software Engineering
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.
Feedonomics, a Commerce brand, is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort.
About the role
This role is for a person who thrives at building and operating a high-performing software engineering team and is passionate about empowering engineers to achieve the best work of their careers. As an influential leader, coach, manager, and engineer, you will balance driving our aggressive product roadmap, improving system performance and stability, introducing engineering best practices, and leading/mentoring other engineers.
Responsibilities
- Work closely with engineering leaders to:
- Build an open, positive, and energized culture
- Build, lead, and hire a high-caliber team of software engineers
- Drive our technical roadmap and direction of our stack
- Lead and inspire your team and other engineers to build the best ecommerce products
- Encourage innovation and foster an environment of continuous improvement
- Ensure technical decisions support goals of quality, performance, scalability, reliability, availability, and security
- Management Responsibilities:
- Be both a highly technical hands-on coder and an effective people manager
- Hold your own in technical discussions, act as a subject matter expert, and have strategic influence
- Collaborate with product managers, engineers, and stakeholders across corporate offices to promote communication and coordination
- Establish team objectives in alignment with business goals
- Organize and facilitate regular 1:1’s for coaching and mentoring
- Execute performance improvement plans for under-performers
- Enforce best practices to improve engineering quality and efficiency
- Establish a sense of urgency and direction; set expectations
- Create and participate in an on-call rotation for incident management
Requirements
- 5+ years of experience building systems in PHP, Go, Python, TypeScript, Angular, Ruby, etc.
- Ability to think iteratively by breaking down problems into smaller, deliverable/deployable pieces
- Quality as the top priority
- Knowledge of gRPC, RabbitMQ, and familiarity with caching solutions
- 2+ years managing engineering teams, including demonstrated track record of growing senior talent and building team structure from the ground up
- Experience with Google Cloud Platform or cloud computing (desirable)
- Experience with relational database systems and external services integrations
- Experience with backend and frontend (UI) development
- Experience with Agile/Scrum methodologies and leading sprint ceremonies
- Experience with SaaS platforms or cloud computing (highly desirable)
- Solid UNIX/LAMP knowledge (ideally 2+ years working experience with PHP, MySQL, and Linux)
- Prior experience at a commerce software company (a plus)
Skills
- Excellent ability to communicate and coordinate
- Speak up when something doesn’t feel right with productive feedback
- Excellent problem-solving, critical thinking, and debugging skills
- Strong bias to action and drive to make a difference
Qualifications
- BS degree required or higher degree in Computer Science or related technical field
Pay
The national base salary range for this role is $164,800 - $247,200. Final compensation will be determined based on factors such as relevant experience, skills, qualifications, and geographic location. This role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies.