Manager, Software Development

ScanSource is seeking a Software Development Manager to lead and develop a team of .NET software engineers supporting critical business applications and partner-facing platforms. This role is part of a globally distributed development organization, with team members collaborating across multiple regions and time zones. Preference will be given to candidates located near our Greenville, SC headquarters; local employees are expected to participate in a hybrid work model, working onsite Tuesday through Thursday.

About the Role

The Software Development Manager will combine strong people-leadership skills with a solid understanding of modern software development practices. This individual will partner closely with Product Owners, Scrum Masters, Architects, and business stakeholders to ensure teams deliver high-quality solutions that support ScanSource's internal users, suppliers, partners, and customers. Success requires balancing strategic team development with day-to-day operational leadership, enabling developers to perform at their highest potential while continuously improving Agile delivery processes.

Responsibilities

• Lead, mentor, and develop a team of .NET software engineers working across multiple Agile squads.
• Conduct regular one-on-one meetings, performance reviews, goal-setting sessions, and career development discussions.
• Create and execute individual development plans that support both employee growth and business objectives.
• Foster a positive, inclusive, and collaborative team culture focused on continuous improvement.
• Provide coaching on both technical and professional development topics, including communication, collaboration, and leadership skills.
• Recognize and address performance issues in a timely and constructive manner.
• Support employee engagement, retention, and succession planning initiatives.
• Partner with Human Resources and technical leaders to recruit, interview, and hire software development talent.
• Develop onboarding plans that help new team members become productive and integrated into the organization quickly.
• Build and maintain talent pipelines for current and future staffing needs.
• Assess technical and cultural fit of candidates through structured interviewing processes.
• Facilitate and support Agile practices across multiple Scrum teams.
• Ensure teams effectively execute sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Remove organizational impediments that impact team productivity and delivery.
• Partner with Product Owners and business stakeholders to align priorities and manage resource allocation.
• Monitor team capacity, velocity, and delivery metrics to identify opportunities for improvement.
• Promote continuous improvement of Agile processes, development standards, CI/CD practices, and software quality initiatives.
• Guide teams in translating business requirements into scalable, maintainable technical solutions.
• Support architectural discussions and technical decision-making while empowering engineers to own solutions.
• Encourage best practices in software design, code quality, testing, security, and operational excellence.
• Participate in solution reviews, code reviews, and technical planning activities as needed.
• Collaborate with architects and senior engineers to establish development standards and engineering roadmaps.
• Drive adoption of modern development tools, cloud technologies, and engineering best practices.
• Communicate effectively with globally distributed teams and business stakeholders.
• Build strong cross-functional partnerships with Product Management, Architecture, Infrastructure, Security, and Business teams.
• Provide leadership updates on team progress, risks, staffing, and delivery commitments.
• Foster transparency and alignment across multiple projects and initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
• 5+ years of software development experience using Microsoft technologies.
• 3+ years of experience leading, managing, or mentoring software development teams.
• Experience with Agile software development methodologies and Scrum practices.
• Strong understanding of software engineering principles, object-oriented design, and design patterns.
• Experience with .NET technologies including C#, ASP.NET, Web APIs, and related frameworks.
• Experience managing distributed or remote development teams.
• Strong communication, coaching, and interpersonal skills.
• Experience with performance management, career development, and employee engagement.
• Experience managing competing priorities across multiple projects and teams.
• Knowledge of CI/CD pipelines, DevOps practices, and cloud-native architecture.

Preferred Qualifications

• Experience leading teams developing cloud-based applications in Microsoft Azure.
• Experience with SQL Server and enterprise data platforms.
• Experience working within ecommerce, partner portal, or customer-facing application environments.
• Scrum Master, Agile, or leadership certifications.
• Experience supporting multiple cross-functional product teams.

Physical Requirements

• Ability to sit at a computer terminal for extended periods of time.
• Ability to work remotely and collaborate effectively with globally distributed teams.
• Ability to participate in virtual meetings and occasional travel as business needs require.

Pay

Compensation Range: $140,000 - $155,000. Actual annual salary offered will be based on work experience, education, and skills/achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In California, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.
• 10 paid company holidays.