Manager, Social

About the job

The Taco Bell social team is an industry-leading group that develops and builds a breakthrough brand presence, innovative programs, and leading community engagement for Taco Bell across social channels and platforms. This role serves as a senior lead supporting the Head of Social, operating as a true peer to brand pillar leads and as a mentor and strategic anchor for the broader social team.

Responsibilities

• Lead community strategy across fan, creator and reactive, setting the north star and empowering the team to execute against it
• Craft and oversee team executing 1:1 community management + care strategy
• Extend community audience through leading execution of real-time, evergreen and off-calendar social moments and content
• Coach and mentor a portion of the broader social strategy team
• Shape and share actionable reporting + insights across community, reactive and directs campaigns

Requirements

• Minimum 8+ years experience working in demonstrated expertise in brand-focused social strategy capacity
• Experience working in or with advertising agencies a plus
• Proven skills in social data and analytics, lead in KPI and metric setting
• Ability to shape ideas to be culturally-relevant to brands and consumers alike
• Minimum 3 years of leadership/coaching experience

Qualifications

• End-to-end understanding of social media strategy, including standard channels & emerging platforms
• Deep knowledge across organic and paid social media strategies with the ability to develop cross-over executions in partnership with Media Strategy team
• Fluency in the social landscape in order to effectively influence, manage and inspire both the internal teams as well as external award-winning agency partners

Skills

• Great mental flexibility, ability to juggle under intense deadlines
• Capacity to lead teams under pressure

Benefits

• Work Hard, Play Hard hybrid work schedule (onsite expectation Tues, Wed, Thurs)
• Year-round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, and carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Salary Range: $137,900 to $152,000 annually + bonus eligibility + benefits

Pay & Schedule

• Salary Range: $137,900 to $152,000 annually + bonus eligibility + benefits

Company Information

• Taco Bell is a subsidiary of Yum! Brands, Inc. (NYSE: YUM)
• Taco Bell is an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity