Manager, Site Reliability Engineering

Secure Every Identity, from AI to Human Identity, is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

About the role

This position requires 2 days a week in our San Francisco Office.

The IDaaS Site Reliability Engineering Group at Okta authenticates, authorizes, and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions, designed for high throughput and 99.999% availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling.

As the Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, CI/CD, Observability, automation platform, and tooling.

Responsibilities

• Manage a team of SREs supporting various workloads and teams that support our IDaaS platform.
• Drive the microservice journey, DevOps maturity, and workload reliability in tandem with architects and teams across the organization.
• Accelerate the velocity of SRE and product engineering by developing powerful tooling, intuitive self-service capabilities, and robust self-healing patterns.
• Lead, mentor, and grow a high-performing team of engineers and managers across platform, infrastructure, and shared services domains.
• Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints.
• Improve SDLC processes for Cloud infrastructure as code, including the maturity of CI/CD pipelines, change and release management.
• Manage service and business expectations and prioritize resource allocation.
• Maintain a deep knowledge of industry best practices, evolving trends, and technologies.

Requirements

• 3+ years of experience in technical leadership & people management.
• Extensive experience using Agile and DevOps methodologies to build product infrastructure and shared service at scale.
• Experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.
• Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines.
• Strong background and hands-on experience in SW development, PaaS, and automation.
• Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM, etc.) in a large-scale environment.
• Effective verbal, written communication, and interpersonal skills.
• Computer Science Degree or related degree or equivalent experience.

This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g., a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

Pay

The annual base salary range for this position for candidates located in the San Francisco Bay area is between $204,000 USD and $306,000 USD. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Benefits

• Supporting Your Well-Being: Health, dental, and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).
• Driving Social Impact: Opportunities to contribute to social initiatives.
• Developing Talent and Fostering Connection + Community: Global community spanning over 20 offices, immersive in-person onboarding, and career development programs.