Manager, Site Reliability Engineering

For our client, we are seeking a Manager, Site Reliability Engineering to join the team of a leader in the Information Technology space. This role will lead the reliability function for production SaaS environments across cloud platforms, with a strong focus on availability, performance, and operational resilience. You will guide a blended team of engineers and contractors while remaining hands-on in incident response, automation, and production troubleshooting. The position partners closely with distributed team members across time zones to improve observability, strengthen incident management, and support dependable service delivery in regulated environments. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $125,000 – $150,000 annually Responsibilities Lead hands-on by actively engaging in code reviews, pipeline changes, and troubleshooting production issues Own availability and performance of production environments across Azure and AWS Manage and develop a blended team of full-time SRE engineers and contractors Conduct meetings and planning sessions accommodating team members in different time zones Participate in on-call duties, acting as incident commander for critical events and ensuring effective communication during incidents Oversee end-to-end incident response, including post-incident review and root cause analysis Enhance observability by improving detection coverage and defining SLIs and SLOs Qualifications 6+ years in Site Reliability Engineering, DevOps, or Cloud Operations with ownership of production SaaS systems 2+ years of people leadership experience, including managing contractors Hands-on experience with Azure Kubernetes Service and AWS services including SES, EC2, and RDS Deep observability expertise including metrics, logs, traces, and alerting strategies using Datadog or similar platforms Strong cloud networking fundamentals such as load balancing and identity management Automation skills in PowerShell, Python, or Bash, with infrastructure-as-code experience (Terraform, ARM, or Bicep) Willingness to work across time zones and participate in an on-call rotation Benefits Opportunities for career growth and development Support for work-life balance through remote work and flexible hours Participation in a dynamic, distributed team environment Hands-on engagement with cutting-edge technology and tools Exposure to regulated industries with FedRAMP operations Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.