Manager, Site Merchandising

Position Summary

The Manager, Site Merchandising, leads the design and optimization of site layouts and category displays to enhance customer engagement and drive traffic. This role leverages customer analytics and market research to inform strategic site changes and merchandising initiatives. Collaborating cross-functionally, the manager influences stakeholders through clear communication and data-driven insights. Responsibilities include managing product launches, monitoring site performance, and supporting long-term category strategies. The position requires strong leadership to develop team capabilities while ensuring alignment with business goals and maintaining high standards of integrity and operational excellence.

About the Team

The Site Merchandising team enhances the online shopping experience for the Pet category by leading visual merchandising, content strategy, and site planning. Utilizing data-driven insights and market research, the team drives continuous improvement and innovation. They collaborate across functions to develop and implement site strategies aligned with business goals. With expertise in influencing skills, customer analytics, category strategy, market research, and business communication, the team focuses on clear communication and effective project management to optimize site performance and customer engagement, supporting sustained eCommerce growth.

Responsibilities

• Build and optimize site merchandising for assigned departments by designing traffic plans, category displays, and product layouts.
• Drive customer engagement through navigation strategies and collaboration with marketing partners.
• Analyze customer behavior and market data to recommend site improvements and category strategies.
• Communicate insights and recommendations clearly to cross-functional teams and leadership.
• Manage campaign launches, coordinating resources and evaluating promotional success.
• Utilize SEO and web analytics to enhance site structure and content relevance.
• Lead and develop team members, fostering accountability and continuous improvement.

Qualifications

Minimum: Bachelor's degree in merchandising, visual design, business management, or related area and 3 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 5 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.

Preferred: Master's degree in Merchandising, Visual Design, Business Management, or related area.

Skills

• Proven expertise in site merchandising, including site navigation standards, visual merchandising methodologies, and use of site tools such as Tempo and Tango.
• Strong ability to analyze customer behavior and market data to inform site optimization and category strategies.
• Excellent communication skills to influence and collaborate with cross-functional teams and present complex information clearly.
• Experience in developing and executing category strategies and business plans aligned with organizational goals.
• Proficiency in campaign planning, launch coordination, and performance evaluation.
• Ability to lead and develop teams while fostering accountability and continuous improvement.
• Skilled in data analysis, reporting, and storytelling to provide actionable business insights.

Pay

Annual salary range: $70,000.00 - $130,000.00. Additional compensation includes annual or quarterly performance bonuses and, for certain positions, stock.

Benefits

• Health benefits: medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, and company-paid life insurance
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• Live Better U education benefit program (full-time and part-time associates) covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates with tuition, books, and fees completely paid

Schedule

You will receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

This response is AI-generated, for reference only.