Manager-Services
About the role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.
Trane in Cincinnati, OH is hiring for an Area Service Manager to join our team!
Responsibilities
- Prioritize engaging with customers; when not directly interacting with customers, collaborate with colleagues in your office.
- Provide leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment.
- Work with sales to provide timely service agreement pricing to customers and support sales through contract pricing on parts and service.
- Field service coordination, technician recruitment, training and development.
- Manage invoicing and collections.
- Oversee service coordination to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced, and leverage resources across the district (including emergency repair, regular maintenance contracts, scheduled work, upgrades, installations, replacement components, and long‑term service agreements).
- Effectively