Manager Service Sales (Shelton, CT)

PerkinElmer, a newly independent global analytical services and solutions provider, offers leading OneSource Field and Laboratory services to biopharma, food, environmental, safety, and applied markets. With over 5,000 team members serving customers in more than 35 countries, the company provides a broad portfolio of atomic spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents.

About the role

As an Aftermarket Service Sales Manager, you will lead and manage a team of direct reports, overseeing performance, driving sales initiatives, and ensuring exceptional service delivery. This role reports to the Director of Customer Enablement and focuses on delivering growth through service contract renewals, additions, and other after-market products. The position is based on-site in Shelton, CT.

Responsibilities

• Meet and exceed sales targets and KPIs, including renewal rates, new unit additions, and warranty conversions for a $100 million business.
• Partner with the broader service team to expand the contract base, devoting 20% of time to new business.
• Set team direction and create action plans to deliver results.
• Forecast sales results, track leading KPIs, and lead the funnel management process.
• Analyze areas for improvement and guide the business in change management.
• Work closely with leadership to develop growth strategies for the assigned territory.
• Coach and manage the performance of 13 inside sales representatives.
• Develop and maintain key customer relationships to drive growth opportunities by 10%+.
• Develop training plans to improve product knowledge, cross-functional collaboration, and customer engagement.

Requirements

• 7+ years of sales experience in Business-to-Business sales.
• 5+ years of management experience in a growth-driven sales team.
• Strong analytical and problem-solving skills.
• Results-oriented mindset with a proven ability to deliver against targets.
• Demonstrated success in sales and account management in a large revenue environment.
• Ability to commute and work on-site in Shelton, CT.
• Bachelor’s degree.

Preferred Qualifications

• Advanced degree or relevant experience.
• Salesforce experience.
• Relevant experience in the analytical instruments and consumables industry.
• Ability to develop trusted customer partnerships for account growth.
• Contract and service sales leadership experience.
• Ability to handle multiple tasks effectively, prioritize appropriately, and adapt to changes.

Pay

The annual compensation range for this full-time position is $90,000 to $120,000. The final base pay will be determined by factors including internal equity, work location, and individual qualifications such as job-related skills, experience, and relevant education or training.