Manager, Service Reliability Engineering

Responsibilities

• Build and manage a team of engineers across many time zones who work to analyze and maintain service stability by documenting policies in a 24/7/365 operation.
• Own the day-to-day health, uptime and reliability of all networks, servers, storage, and ancillary infrastructure to fulfill the mission of unyielding site stewardship.
• Work closely with multi-functional teams collaborating on negotiating requirements, specifications, schedules, quality, and technical acceptance criteria.
• Work closely with Project Management, Operational and Engineering peers to develop innovative technical solutions that meet FTG’s needs with respect to functionality, performance, scalability, and reliability.
• Identify tactical issues and emerging areas of concern.
• Develop reports and feedback to inform technical solutions that meet design needs.

Requirements

• BS in Computer Science or equivalent experience required.
• Proven experience managing an operations organization in a 24/7 global infrastructure as well as a record of individual technical achievements.
• A strong background in Internet service deployments and a deep understanding of Linux and Internet technologies.
• A natural team leader who can motivate and encourage personal advancement.
• Excellent project management skills and the ability to work in a fast-paced and hectic work environment.
• Capable of technical deep dives into code, networking, systems, and storage with very experienced engineers.
• Capable of leading a discussion with executive management.
• Demonstrated experience in network and large-scale Linux system troubleshooting and maintenance practices.
• Must be willing to travel to domestic and international datacenters and office locations.

Qualifications

None specified.

Skills

None specified.

Benefits

None specified.

Pay

The estimated base pay range for this role is listed below. $184,600 - $277,000 USD

Schedule

None specified.