Manager - Service Line Operations

Category Operational Admin & Management Support Job Location 333 Cottman Avenue, Philadelphia, Pennsylvania, United States Tracking Code 265221 Weekly Hours 40.00 Schedule Full-Time Shift Day Shift Key position within the triad leadership team (i.e. Physician, Nursing, and Administration) that has overall responsibility and accountability for managing assigned disease site specific clinical service line(s). Specifically, the Manager is dedicated to improving patient experience, maximizing operational efficiencies and improving financial results through partnership with physicians, administration and nursing. The Manager develops and implements process improvement plans, coordinates and manages key initiatives within the service line and monitors and drives key performance indicators. Manager develops monthly review with Clinical and Administrative leadership of enabler performance. Key relationships: Clinical leadership, COO, CNO, CAO, Sr. Director for Access, Business Intelligence. Education Bachelor's Degree Business or Healthcare related field Required Master's Degree Health Care Administration, Public Health, Business or related field Preferred Experience 2 years experience in a role working with complex project management functions Required General Experience in service line development, business development, hospital operations, Customer Experience Management Preferred General Experience Previous Experience in a large or matrixed health system Preferred