Manager/Senior Manager, Strategy & Innovation

About the role

Salesforce is seeking a Senior Manager to join the Innovation and Transformation team. This individual will support the team’s strategy, growth, process excellence, and innovation, focusing on operational excellence and support for the Sales Compensation ecosystem.

Responsibilities

• Lead (or contribute to) project teams focusing on key compensation initiatives related to strategy, business process improvement, and tool implementation or development.
• Serve as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood.
• Work closely with cross-functional teams to identify and execute opportunities to automate manual, repetitive, or error-prone processes across the team and seek to implement improvements related to internal and cross-functional processes.
• Seek opportunities for process improvements through automation or integration of systems.
• Make compensation recommendations and resolve compensation issues using a data-driven approach.
• Guide and conduct user acceptance testing and training sessions for end users, as projects require.
• Detail-oriented, process-driven, and possess the ability to manage multiple competing priorities in a fast-paced environment.
• Perform well under pressure and can work independently and as a part of a team.
• Write comprehensive operational playbooks, process maps, and automated workflow diagrams to standardize newly engineered processes.
• Champion data and AI as tools that democratize insights and accelerate execution across the team.

Requirements

• +7 years of operational responsibilities related to SAAS large-scale initiatives as a global team.
• +5 years of Business Analyst or equivalent technical experience.
• Consulting experience a plus.
• Exceptional project management skills with the ability to manage multiple workstreams across complex, cross-functional environments.
• Demonstrated success in driving projects forward successfully to completion.
• Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort and improved accuracy.
• Strong desire to help others and intellectual curiosity about people and organizational issues.
• Effective influencer, communication, and interpersonal skills; great listener.
• Strong presentation skillset - ability to create visually stunning executive summary documents and presentations that highlight team status & achievements, drive discussion, summarize project details, and promote brand.
• BA/BS degree is required.