Manager, Semi Truck Field Quality

What You'll Do

• Monitor products field performance, identify trending issues.
• Prioritize based on severity, occurrence, and/or cost of each failure mode.
• Triage emerging trends and use engineering first principles to come up with failure hypothesis.
• Collaborate with the Failure Analysis team to identify root-causes of problems.
• Collaborate with engineering, factory quality and suppliers to drive containment and corrective action implementation into production.
• Communicate field performance of the engineering system, gather buy-in from engineering leadership on improvement priorities and urgency.
• Drive upward design feedback during design reviews by utilizing information on field performance, reliability and factory quality issues (DFMEAs).
• Participate in continuous improvement activities and take preventive actions

What You'll Bring

• Degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, or equivalent experience.
• Prior applicable experience desired; preferably in Failure Analysis, Product Engineering, Quality or Service in consumer electronics or automotive.
• Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside.
• Strong ability to build and maintain positive working relationships with internal business functions globally, as well as external vendors.
• Experience managing cross-functional projects in a global customer facing organization (ideally in automotive or comparable industry).
• Strong ability to use tools and business system applications to manage, synthesize, and interpret data.
• Programming Languages & Tools: SQL, Python, Jupyterhub, Minitab, Tableau, JMP or similar are a strong plus.

Benefits

• Competitive pay.
• Medical plans > plan options with $0 payroll deduction.
• Fertility, adoption and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution.
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA.
• Flexible Spending Accounts (FSA).
• Employee Stock Purchase Plans.
• Short-term and long-term disability insurance (90 day waiting period).
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program, Tesla.