Manager, Salesforce

About the role

This role is based at our corporate office in McLean, VA. This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators!

Responsibilities

• Elicit and document business requirements; create functional and technical design documentation aligned to outcomes.
• Create and maintain integrations and data flows between business applications, HSM Data Lake, websites, and third-party systems using APIs and integration tools.
• Implement data models, security/permission models, and automation processes.
• Develop and maintain custom applications, customizations, and integrations using Apex, Visualforce, Lightning Web Components, and Salesforce development tools.
• Stay current with platform updates and standard methodologies; identify opportunities to adopt new capabilities (including AI features) that improve team productivity and user experience.

How You'll Collaborate With Others

• Partner with business users to understand requirements, build functional design documentation, and develop technology solutions that align with business goals.
• Work with external vendors to plan work, manage dependencies, and ensure deliverables meet scope, timeline, and quality expectations.

Deliverables You'll Take Ownership Of

• Lead delivery of digital solution roadmaps and platform enhancements from discovery through deployment and adoption.
• Establish reliable release management practices (environments, testing, change control) and drive quality via unit, integration, and performance testing.
• Design and deliver Salesforce Experience Cloud portal, including external user authentication and authorization, row-level data access and sharing architecture, and vendor-managed development.

What It Takes to Make the Stay

• Five (5) years of professional experience in technology platform delivery, digital product management, systems integration, data architecture, or related field.
• Three (3) years of hands-on development experience implementing enterprise business platforms, including Salesforce solutions such as Sales Cloud, Marketing Cloud, Service Cloud, and Experience Cloud.
• Onsite in McLean, VA.
• Project Management knowledge.
• Hospitality Industry experience.
• Experience with Salesforce Developer Certification.
• Supply chain or procurement domain knowledge.
• Experience with data warehousing/BI concepts and tools.
• Relevant certifications in other enterprise platforms.

About Us

Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

How We'll Help You Thrive

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what’s next.