Manager, Sales Planning & Operations

About the role

Manages the overall strategic and tactical direction for the assigned Sales Division and the day-to-day direction of the Sales Strategy Managers supporting the Sales Division. Partners with peers across the larger Sales Strategy & Operations organization, as well as Product Management, Operations, Marketing, Finance, HRBPs, and Training teams to ensure the Sales Division is positioned to achieve divisional and company financial goals and objectives. Acts as a liaison and key resource for corporate functional partners involved in initiatives that impact sales operations.

Responsibilities

• Acts as a primary sales strategist for the overall divisional VP for the assigned sales division.
• Manages, directs, and develops a direct report team of sales strategy managers responsible for sales division alignment with company goals, focused on executing key sales strategy, operations, and planning initiatives.
• Provides direction, guidance, and development to the Divisional Sales Strategy team to accomplish initiatives driven by Divisional & Corporate Sales Senior Leadership.
• Maintains overall accountability and monitors Sales Division activities, training, and procedures to ensure standardization and compliance with Corporate and divisional practices.
• Works with, coaches, and directs the Sales Strategy Manager team to effectively lead through influence and partner with Division Senior Leadership to identify opportunities for continuous improvement in Sales Division processes, procedures & training.
• Establishes recommendations for policies, procedures, best practices, and efficiencies within the Sales Division with Divisional Senior Leadership.
• Partners with the Sales Division Training team to ensure sales representative and management training programs and content are consistent and aligned with Marketing messaging, and corporate and divisional goals and requirements.
• Modifies sales division training materials and programs with the sales strategy manager and direct reports team to match changes in product offerings due to introducing new products and/or features.
• Leads team to partner with Product Management, Marketing, & Development to represent the Sales Division on all projects that impact the Sales Division.
• Assists Sales Strategy Manager direct reports to partner with Sales Enablement to represent the Sales Division regarding Information Technology requirements.
• Directs team to recommend and coordinate implementation of enhancements and modifications as needed.
• Coordinates sales management communications about Sales Division issues and/or requirements.
• Equips the organization with operational excellence and practices to improve and optimize business process performance.
• Identifies skill gaps in the Sales Strategy team to determine additional training needs.

Requirements

• Bachelor's Degree - Required
• Master's Degree in Business Administration - Preferred
• Experience developing and implementing effective processes, procedures, and training programs.
• Ability to be an effective team leader, manage multiple projects simultaneously, and coordinate activities in multiple locations.
• 5 years of experience in Sales or Organizational Development Management.
• 10+ years of experience in Sales with a thorough knowledge of Field Sales and expert knowledge of the Sales process and performance.

Skills

• Sales - Preferred
• Communication - Preferred
• Management - Preferred
• Leadership - Preferred
• Operations - Preferred
• Sales Operations - Preferred
• Salesforce - Preferred
• Marketing - Preferred
• Customer Relationship Management - Preferred
• Finance - Preferred
• Sales Process - Preferred
• Dashboard - Preferred
• Project Management - Preferred
• Sales Leadership - Preferred
• Software As A Service (SaaS) - Preferred

Pay

Starting base pay range for this position is $97,800-$153,700 annually. The overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience.

Benefits

• Medical coverage
• Virtual wellness classes
• Tuition reimbursement
• 401(k) + employer match
• Adoption assistance
• Financial assistance
• Paid time off
• Company holidays and culture days
• Comprehensive work-life balance programs
• Award-winning training and development programs
• Paid time off for volunteerism

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.