Manager, Sales Performance Management

KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. Our professionals thrive in a collaborative, team-driven culture where adaptability is key.

About the role

KPMG is seeking a Manager in Customer & Operations for our Consulting practice. This role focuses on leading key work streams and project delivery activities in Sales Transformation solutions, assisting highly skilled client and KPMG work teams, and contributing to thought leadership and business development.

Responsibilities

• Lead key work streams and project delivery activities in Sales Transformation solutions.
• Execute transformational projects including diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and go-to-market (GTM) design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales tool and enablement (CRM/SPM), sales culture, and sales data and analytics.
• Assist client and KPMG work teams throughout the project lifecycle, leveraging approaches in Sales Effectiveness and Transformation across B2B, B2B2C, and B2C models in industries such as Financial Services, Healthcare and Life Sciences, Technology, Media, Telecommunications, and Industrial Manufacturing.
• Participate in the development and publication of thought leadership and service offerings across customer advisory businesses, including marketing, sales transformation, CX, and customer analytics capabilities.
• Support proposal development and business development activities by leveraging relationships with C-level executives.
• Assist in recruiting and training top sales effectiveness talent.

Requirements

• A minimum of five years of relevant top-tier management consulting experience (including Big Four experience) related to sales force effectiveness, sales effectiveness, SPM, and CRM across diverse industries.
• Bachelor’s degree in a related field from a leading accredited college/university; MBA preferred.
• Experience with large transformations involving front office technology such as Vericent, Microsoft CRM, Salesforce.com, Anaplan, and Callidus Cloud.
• Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives, Sales Tools Enablement, Building High Performing Sales Cultures, and Sales Analytics/Insights.
• Demonstrated ability to analyze and diagnose the strategy, people, process, and technology root causes for client sales performance issues.
• Travel may be up to 80-100%.
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Benefits

KPMG offers a comprehensive, competitive benefits package, including:

• A variety of medical, dental, and vision plans.
• Disability and life insurance.
• 401(k) plans.
• A robust suite of personal well-being benefits to support mental health.
• Personal Time Off per fiscal year, based on job classification, standard work hours, and years of service.
• Two annual breaks where employees are not required to use Personal Time Off: one at year-end and one around the July 4th holiday.

Pay

KPMG complies with all local/state regulations regarding displaying salary ranges. The offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations. For specific salary ranges by city outside of California, visit KPMG’s Pay Transparency page.

KPMG is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring.