Manager, Sales Operations

About the brand

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Responsibilities

• Drive revenue growth by identifying and enabling new programs, offerings, and fulfillment solutions, while defining and implementing the order management processes required to support new business initiatives, products, and operational capabilities.
• Responsible for building tools to support accurate reporting of the order book and financial reporting to identify gaps between monthly targets and plans.
• Monitor daily order deliveries and work directly with the Distribution Center and/or Production Managers on shipping and sales related issues.
• Communication and process coordination of deliveries and shipments to ensure order fulfillment within customer, sales, and company requirements are met.
• Develop, review, report and act on appropriate metrics associated with Sales Operations to drive business operations.
• Develop and maintain process documentation associated with all Sales Operations activities.
• Present and communicate efficiently with Sales Team on product allocations decisions and execute to outputs.
• Manage and develop sales operations team.
• Coordinate with Supply Chain and Sales on the commercialization of new and run out of end of life products.
• Validate proper new product set up in SAP/Order Tool, including pricing to ensure orders are processed according to designed programs.
• Ensure company policy and business rules are upheld and carried out by Managing Corporate No Charge, Board Member, VP and VIP promotional policies.
• Work with corporate audit to review policies and