Manager, Sales Operations and Category Insights

Primary Purpose

The Sales Operations and Insights Manager will assist the sales and operations teams with day-to-day execution of various sales-related activities. This person will become the category expert on gum (and specifically functional gum) and handle the reporting of our retail performance internally.

Major Responsibilities

• Coordinate between operations and sales teams on customer orders, volume status, and issue resolution
• Own all aspects of category management: learn and understand how to use retail data through Nielsen IQ, become an expert on category and competitive performance, and report/understand REV’s performance at its various retailers to get ahead of any potential performance issues and/or take advantage of performance windfalls
• Develop a monthly reporting cadence/suite to cascade retailer performance to our various team members
• Aid in the development of data-driven selling stories and customer meeting preparation
• Aid in the forecasting and budgeting processes for the sales and operations teams
• Aid in the preparation and execution of trade-shows
• Aid in the processing and tracking of deductions
• Aid in the execution of eCommerce on Amazon and other sites
• Aid in the execution of social media campaigns when needed
• Aid in sampling or other community outreach activities
• Aid in internal reporting and lead cross-functional meetings as needed
• Aid in the preparation of board meetings for the CEO & President

Competencies/Skills/Knowledge Required

• Bachelor’s degree or equivalent work experience
• CPG experience is ideal but not required - we want someone who’s ambitious, fired up and ready to go
• Strong communication skills
• Confident and outgoing
• Entrepreneurial: someone who approaches their role like a business owner
• Able to multi-task and manage a robust list of responsibilities
• Strong attention to detail
• Highly motivated to be a valuable contributor to a fast-moving team