Manager, Sales Engineering
Proofpoint · Charleston, SC · 2 days ago
Business DevelopmentFull-time
About the role
The Sales Engineering Manager (SEM) position is responsible for leading a team of sales engineers focused on Enterprise opportunities in the South Eastern US. This role requires strong leadership skills, technical expertise, and the ability to work in a fast-paced, high-energy environment.
Responsibilities
- Coach, enable and empower a team of experienced Field Sales Engineers
- Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships
- Ramp newer members of the team on rules of engagement, building a relationship with their AMs, technical training, and showing them how to become self-sufficient
- Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint
- Active part of escalations and resolving customer challenges
- Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth
- Participate in the ongoing technical training alongside your team
- Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite
- Engage with customers, and help formulate strategies for target accounts
- Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention
- Lead from the front style, and ability to roll up your sleeves and get technical
Requirements
- Minimum 2+ years of experience leading sales engineering teams, ideally in the cyber-security industry
- Previous experience as a sales engineer, preferred
- 4-6 years of experience with a strong, related technical background in cyber-security such as cloud security, network security, incident response, messaging or related field
- Proven track record of mentoring and developing team members and guiding them to success
- Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue
- Lead from the front style, and ability to roll up your sleeves and get technical
Qualifications
- You can thrive in a fast paced, high energy environment
- Able to work independently, adapt quickly and maintain a positive attitude
- Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff
- Bachelor’s or advanced degree in relevant field, or equivalent experience