Manager, Sales Development, SME & Growth

The Manager, Sales Development, SME & Growth role is based in the United States and offers the opportunity to lead and scale a high-performing sales development function within a fast-growing global financial technology environment.

About the role

This role combines people leadership, operational excellence, and strategic influence across sales and business teams. You will help define best practices for prospecting, lead qualification, and sales collaboration while driving measurable business impact.

Responsibilities

• Lead the development and performance of a sales development team focused on creating new business opportunities and supporting revenue growth.
• Hire, coach, mentor, and develop a high-performing team of Sales Development Representatives (SDRs) responsible for pipeline creation.
• Own SDR team performance and ensure achievement of key business metrics, including qualified opportunities, sales acceptance rates, and pipeline contribution.
• Build and optimize sales development strategies to support growth across SME and larger business segments.
• Create structured training programs covering market knowledge, customer engagement, qualification methods, and outbound sales best practices.
• Develop quality assurance frameworks through call reviews, outreach audits, performance feedback, and continuous improvement initiatives.
• Leverage CRM systems, automation tools, and AI-powered sales technologies to improve team productivity and effectiveness.
• Collaborate closely with sales leadership and cross-functional teams to refine processes and improve revenue outcomes.

Requirements

• Experienced sales development leader with a proven ability to build successful teams, create pipeline strategies, and operate effectively in a fast-paced, high-growth environment.
• Strong communication skills, sales expertise, and a passion for developing talent.
• 5+ years of experience in high-performing SDR or Account Executive roles.
• 2+ years of experience managing and leading SDR teams.
• Demonstrated success hiring, training, coaching, and developing sales talent.
• Strong understanding of B2B outbound prospecting, pipeline generation, and SDR-to-AE conversion processes.
• Experience using CRM platforms, sales engagement tools, and automation solutions.
• Familiarity with AI-powered sales tools and modern sales productivity strategies.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to analyze performance metrics and translate insights into actionable improvements.
• Experience in fintech, payments, financial services, or related industries is a plus.

Benefits

• Competitive compensation package.
• Opportunity to work in a high-growth global technology environment.
• Leadership role with significant ownership and influence over sales strategy.
• Collaborative culture focused on innovation, ownership, and continuous learning.
• Opportunities to work with talented teams across international markets.
• Career growth opportunities within a rapidly expanding organization.
• Flexible work environment with location options in New York, San Francisco, or Austin.