Manager Sales Compensation

We are Optimum, a leader in the fast-paced world of connectivity, seeking driven professionals to join our team and empower lives by providing reliable, high-speed connectivity solutions. A career at Optimum means enabling progress and enhancing lives through innovative solutions that keep the world connected.

About the Role

The Sales Compensation Manager leads the design, analysis, and continuous improvement of sales compensation programs for the Consumer Services Sales organization. This manager-level role requires strong analytical capability, business partnership, and subject-matter expertise. The role partners closely with Corporate Compensation, Sales Leadership, Finance, HR, and Sales Operations to ensure compensation plans are competitive, financially sound, compliant, and aligned with business objectives. The ideal candidate is meticulous, highly analytical, detail-oriented, collaborative, and able to translate complex compensation data into actionable insights that drive sales performance and desired business outcomes. This position reports to the Director, Sales Compensation in the Sales Operations team.

Responsibilities

• Collaborate with Sales leaders and the Commission team to design, implement, and analyze sales compensation plans that align with business objectives and reward high performance.
• Serve as a subject-matter expert to Sales, Finance, HR, and Sales Operations on sales incentive plan design, governance, and interpretation.
• Create a culture of continuous improvement and innovation, regularly evaluating and recommending adjustments to compensation plans based on company goals, sales strategies, market conditions, and performance trends.
• Prepare monthly dashboards on sales compensation metrics, including commission payout variances, performance against targets, and ROI on strategic product bonuses.
• Provide clear and timely communication to Sales leaders about compensation plans, commission structures, and any changes.
• Simplify and communicate complex compensation and incentive plans to the field in a way that builds trust and excitement.
• Function as a point of contact regarding compensation plan design inquiries.
• Continuously evaluate and improve compensation processes, controls, documentation, and governance to enhance accuracy, efficiency, transparency, and scalability.
• Partner with Sales Operations, Finance, and technology teams to implement automation, reporting enhancements, and system improvements that streamline commission calculations and analytics.
• Proactively identify and address potential risks, exceptions, data quality issues, and compliance concerns related to compensation plans and payout processes.
• Work closely with the Commissions team, Finance, and other Sales Operations teams to ensure alignment between compensation plans and overall business goals.
• Participate in cross-functional projects and initiatives related to sales performance and compensation.
• Recommend automation and technology solutions to support and streamline commission calculations and reporting.
• Ensure compensation plans are designed for the future, addressing hybrid or virtual working trends and new technologies such as AI.

Qualifications

• Bachelor’s Degree, preferably in Business, Finance, or related disciplines. Master's Degree or professional certification in compensation or related areas (e.g., CCP) is a plus.
• A minimum of 5+ years of experience in sales compensation, incentive compensation, sales operations, FP&A, or a related analytical role.
• Telecommunications or cable industry experience is strongly preferred.
• Demonstrated experience designing, administering, analyzing, or improving sales incentive plans, commission programs, quotas, payout processes, and performance metrics.
• Experience partnering directly with Sales, Finance, HR, and Sales Operations leaders to translate business strategies into effective compensation solutions.

Skills

• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data modeling, scenario analysis, and large data set management.
• Ability to leverage AI to streamline project delivery is a plus.
• Strong analytical and financial acumen, with the ability to interpret complex data, identify trends, model plan impacts, and provide actionable recommendations.
• Exceptional attention to detail and accuracy, particularly in commission calculations, payout validation, data audits, and executive reporting.
• Experience with compensation management platforms, CRM systems, HRIS tools, business intelligence platforms, and data visualization tools preferred.
• Strong communication, consultation, and stakeholder management skills, with the ability to influence effectively across teams, geographic regions, and leadership levels.
• Ability to manage multiple priorities, exercise sound judgment, and operate independently in a fast-paced, evolving business environment.

Benefits

At Optimum, our guiding principles—Do What’s Right, Drive One Optimum, and Make It Happen—help us build trust, create community, and embrace innovation. Employees are empowered to enact real change, share new ideas, and engage in continuous learning.

Pay

The starting pay rate/range for this position in New York is $102,816.00 - $168,912.00 per year. Pay is competitive and based on job-related factors, including skills and experience.