Manager, Sales Account Management, Agency

Key job responsibilities

• Hire and develop a high-performing team; conduct resource management and capacity planning
• Develop, execute, and inspect team strategy, goals, and action plans to achieve revenue objectives and targets
• Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels
• Support the team in educating agencies on Amazon’s ad tech offerings, performance metrics, insights, and how to achieve greater results with Amazon
• Cook up coordination across internal Amazon Ads leadership and cross-functional teams to represent agency business results and advocate for agency needs
• Obtain ongoing agency and partner feedback to assess performance against organizational objectives
• Define and scale team processes and best practices to drive consistently strong performance

Basic Qualifications

• 6+ years digital advertising experience in a customer-facing role (ad agency, ad tech partner, digital marketing, etc.)
• Bachelor's degree or equivalent
• Minimum 3+ years people management experience
• Excellent organizational, relationship-building, and communication (written and verbal) skills
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser and/or agency revenue growth
• Experience with influencing internal and external stakeholders
• Experience analyzing data and best practices to assess performance drivers
• Able to proceed in absence of defined processes and provide input on them
• Adept at solving problems that span business and technology

Preferred Qualifications

• Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus
• 10+ years work experience in Advertising with experience in programmatic, media buying/planning, customer success
• Programmatic strategy, emerging AI tool adoption, and implementation experience
• Ability to make smart trade-offs and understand what will have long-lasting impact on agency business