Manager Salary

Job Purpose

The Manager will have full scope of responsibility for all specific departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development.

Essential Functions

• Oversight of all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
• Management of staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
• Execution of daily staff pre-shift briefings on all scheduled shifts.
• Provides continuous directions for staff members to ensure operational and procedural measures.
• Completion of all Manager accounting reports as instructed.

General Manager Duties

• Maintenance of unit sales and labor reports.
• Identification of operational opportunities by creating and implementing plans to address department areas and store goals.
• Supervision of line checks to ensure accuracy throughout all shifts.
• Fostering a positive working relationship with all staff members to build maximum employee morale, productivity, and development.
• Demonstration of a safe work environment to reduce the risk of injuries and accidents.
• Supervision of all deliveries to confirm products and billing accuracy.
• Promotion of a positive Buddy’s experience for all guests.
• Approval of all unit comps, promos, credits, and guest requests.

Leadership Duties

• Aid in staff hiring, training, and scheduling.
• Ensuring proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record.
• Conducting employee reviews and evaluations.
• Providing employees with positive and constructive feedback and implementing appropriate disciplinary action when necessary.
• Ensuring all employees adhere to Buddy’s uniform policy and standards.

Qualifications

• Minimum 3 years’ experience in a general management role in a full-service restaurant.
• Proficiency in management areas: leadership, communication, staff mentoring & development, and quality of operations.
• Effective communication skills at all levels of staff with strong problem-solving and decision-making abilities.
• Knowledge of employment law and ability to maintain confidentiality.
• Excellent customer service and critical thinking skills.
• Strong computer skills.

Working Conditions/Physical Demands

• Ability to articulate clearly and listen attentively to employees and guests.
• Ability to stand and walk for an entire shift.
• Ability to reach, lift and bend.
• Ability to work with kitchen equipment.
• Ability to lift to 50 pounds comfortably.