Manager

Benefits

• Bonus based on sales targets
• Free uniforms
• Training & development
• Wellness resources
• Flexible schedule

About the role

A studio Manager is responsible for overseeing district operations, financial performance, and quality standards throughout the studio. This role provides leadership and strategic direction to studio teams, ensures superior member experiences, drives employee achievement, and maintains the integrity of the Stretch Zone® brand.

Responsibilities

• In-Depth Analysis and Optimization of Studio Metrics: Sales comparisons over extended periods
• Lead generation
• Member retention and satisfaction
• Refunds/returns
• Closing percentages
• Projections
• Develop a strategic plan of action for business development
• Monitor schedules to ensure we are properly staffed
• Assess the performance of all staff daily and hold them accountable to daily goals
• Have a presence in studios daily, coaching, developing, and ensuring proper daily operations
• Ensure all reports are sent and accurate daily
• Track employee time clocks and utilization
• Consistent communication with leadership team to ensure you are up to date with all initiatives
• Handle all mid-level customer service requests
• Daily, weekly, and monthly accountability of sales goals
• Develop marketing strategies

Requirements

• Experience in single-unit management
• Strong sales background with proven success in previous roles
• Ability to develop and execute a high-level business plan
• Ability to set clear goals and have accountability for achieving them
• Ability to articulate variances in revenue/sales/expenses versus budget
• Ability to think critically and solve unexpected problems quickly

About Stretch Zone

Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time. Learn more about Stretch Zone at stretchzone.com