Manager Salary

Job Purpose

The Manager will have full scope of responsibility for all specific departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development.

Essential Functions

• Oversight of all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
• Management of staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
• Execution of daily staff pre-shift briefings on all scheduled shifts.
• Provides continuous directions for staff members to ensure operational and procedural measures.
• Completion of all Manager accounting reports as instructed.

Leadership Duties

• Aid in staff hiring, training, and scheduling.
• Ensure proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record.
• Conduct employee reviews and evaluations.
• Provide employees with positive and constructive feedback and implement appropriate disciplinary action when necessary.
• Ensure all employees adhere to Buddy’s uniform policy and standards.

Qualifications

• Minimum 3 years’ experience in a general management role in a full-service restaurant.
• Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
• The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills.
• Knowledge of employment law and ability to maintain confidentiality.
• Must possess excellent customer service and critical thinking skills.
• Must possess and demonstrate solid computer skills.

Working Conditions/Physical Demands

• Must be able to articulate clearly and listen attentively to employees and guests.
• Must be able to stand and walk for an entire shift.
• Must be able to reach, lift and bend.
• Ability to work with kitchen equipment.
• You must be able to lift to 50 pounds comfortably.