Manager, Safety & Security

About the role

The Manager, Safety & Security, serves as a key operational leader supporting the planning, coordination, and execution of Safety & Security programs across Major League Soccer and Soccer United Marketing properties.

Responsibilities

• Manage critical department operations, including the Soccer Security Agent program, event and meeting coordination, integrity and sports betting compliance administration, cross-functional initiatives, stakeholder engagement, and departmental operational support.
• Act as a central coordinator across League offices, clubs, consultants, vendors, and external partners to ensure effective communication, program execution, operational readiness, and accountability across multiple security-related initiatives.
• Manage administrative, logistical, and operational support for the Safety & Security department across domestic and international events, programs, and initiatives.
• Manage department calendars, recurring meetings, workstream schedules, agendas, action items, records, and follow-up processes to ensure alignment and accountability.
• Cook up meeting logistics, prepare agendas and materials, capture and distribute meeting notes, track deliverables, and ensure appropriate stakeholder participation.
• Manage shipping, equipment, materials, and logistical support for MLS and Soccer United Marketing events.
• Assist department leadership with preparation of reports, presentations, briefings, and other materials for internal and external stakeholders.
• Provide administrative and operational support to department leaders, including travel coordination, meeting preparation, document management, and related duties.
• Soccer Security Agent Program Management: Manage operational coordination and program administration for the Soccer Security Agent (SSA) and Regional Soccer Security Agent (RSSA) programs, including onboarding, communications, consultant engagement, contract administration, and program support activities.
• Manage administrative workflows for the SSA program, including annual submittals, contract renewals, tax documentation, invoice processing, onboarding materials, payment tracking, and related records.
• Cook up meeting logistics, prepare agendas and materials, capture and distribute meeting notes, track deliverables, and ensure appropriate stakeholder participation.
• Manage shipping, equipment, materials, and logistical support for MLS and Soccer United Marketing events.
• Assist department leadership with preparation of reports, presentations, briefings, and other materials for internal and external stakeholders.
• Provide administrative and operational support to department leaders, including travel coordination, meeting preparation, document management, and related duties.
• Security Meetings and Annual Planning: Support year-round planning, logistics, coordination, and execution for the annual MLS Security Meetings hosted at MLS club locations.
• Coordinate meeting logistics, prepare agendas and materials, capture and distribute meeting notes, track deliverables, and ensure appropriate stakeholder participation.
• Manage shipping, equipment, materials, and logistical support for MLS and Soccer United Marketing events.
• Assist department leadership with preparation of reports, presentations, briefings, and other materials for internal and external stakeholders.
• Provide administrative and operational support to department leaders, including travel coordination, meeting preparation, document management, and related duties.
• Integrity and Sports Betting Compliance Administration: Support the administration and coordination of integrity monitoring, sports betting compliance, and related education initiatives across MLS clubs and external stakeholders.
• Cook up meeting logistics, prepare agendas and materials, capture and distribute meeting notes, track deliverables, and ensure appropriate stakeholder participation.
• Manage shipping, equipment, materials, and logistical support for MLS and Soccer United Marketing events.
• Assist department leadership with preparation of reports, presentations, briefings, and other materials for internal and external stakeholders.
• Provide administrative and operational support to department leaders, including travel coordination, meeting preparation, document management, and related duties.

Qualifications

• Bachelor’s Degree in Sport Management, Business, Analytics, or a relevant related field
• 5+ years of experience in administration, logistics, operations, program management, project management, budget coordination, or related professional functions
• Experience managing consultants, contractor, vendor, or similar administrative programs preferred
• Experience supporting complex events, meetings, or multi-stakeholder operational initiatives preferred
• Experience working in sports, entertainment, security, event operations, league operations, or a related environment preferred

Skills

• Strong program management, operational coordination, stakeholder engagement, and organizational skills
• Strong ownership mindset with the ability to manage programs, processes, and deliverables with limited supervision
• Excellent organization, project management, time management, and attention to detail
• Demonstrated ability to manage budgets, expenses, forecasting support, and financial records
• Ability to manage compliance-related workflows, training cycles, stakeholder notifications, registration tracking, completion reporting, and follow-up
• Strong written and verbal communication skills
• Sound judgment, discretion, professionalism, and commitment to ethics, integrity, and compliance