Manager - RN - Case Management - FT - Days - MRHS

About the role

Memorial is dedicated to enhancing the health, well-being, and quality of life for those entrusted to our care. Our unwavering commitment to our service vision forms the cornerstone of The Memorial Experience.

Responsibilities

• Assists with the management and evaluation of department operations, including information technologies, service level determination, and complaint management.
• Manages and constantly evaluates staffing levels, assignments, skills, learning needs, and deployment of staff.
• Maintains staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Completes annual and interim performance reviews for all staff and contributes to performance reviews of other professionals and support staff as requested.
• Aids in the preparation and evaluation of departmental budgets, ensuring compliance with allocated funding.
• Coordinates and directs internal/external audits.
• Develops and implements Case Management goals, plans, and standards consistent with clinical, administrative, regulatory, legal, and ethical requirements.
• Collaborates with multi-disciplinary teams and committees to ensure quality outcomes.
• Collects and assesses data to identify quality trends or actual sources of risk to patients and employees.

Competencies

• ACCOUNTABILITY
• CUSTOMER SERVICE
• EFFECTIVE COMMUNICATION
• HEALTHCARE REGULATORY ENVIRONMENT
• MANAGING PEOPLE
• PATIENT AND FAMILY CENTERED CARE
• RESPONDING TO CHANGE
• STANDARDS OF BEHAVIOR

Education and Certification Requirements

• Accredited Program: Nursing (Required)
• Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate
• Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information

• Complexity of Work: Responsible for day-to-day oversight and coordination of case management and discharge planning functions ensuring patient care meets quality and efficiency standards while aligning with regulatory requirements.
• Required Work Experience: Minimum of three (3) years of case management experience and, at least, two (2) years of leadership experience within case management.

Working Conditions and Physical Requirements

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 40%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Squatting = 0%
• Sitting = 80%
• Squating = 0%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguishing Color = 80%
• Seeing - Far = 60%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 60%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 60%
• Hazardous Medication = 40%
• Latex = 60%
• Computer Monitor = 80%
• Domestic Animals = 60%
• Extreme Heat/Cold = 40%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 60%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%
• Shift Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.