Jobs · Analyst · New York

Manager-Risk Management

American Express · New York, NY · 6 days ago
HybridAnalystFull-time

Responsibilities

  • Own and drive end-to-end performance of the digital onboarding and underwriting funnel, balancing growth and risk outcomes
  • Identify and unlock opportunities to expand the acquisition funnel, improve conversion, and reduce friction across customer journeys
  • Apply strong risk judgment to complex scenarios while evolving underwriting strategies and policies
  • Generate data-driven insights to optimize performance and influence decision-making at senior levels
  • Partner with Product and Technology teams to design and deliver new capabilities, including external data integrations (e.g., bank connectivity) and enhanced customer experiences
  • Translate business and risk needs into clear execution plans, features, and requirements
  • Drive test-and-learn experimentation to improve funnel performance, decision accuracy, and operational efficiency
  • Collaborate across Sales, Marketing, Risk, Decision Science, and Technology to deliver a seamless, unified channel experience
  • Proactively manage dependencies, trade-offs, and cross-functional blockers to ensure timely delivery
  • Ensure strong governance, controls, and regulatory compliance while enabling innovation

Qualifications

  • 4–8 years of experience in risk management, underwriting, or financial services
  • Strong understanding of commercial / corporate credit risk and underwriting fundamentals
  • Proven ability to analyze data and translate insights into action
  • Experience working across cross-functional teams (Product, Tech, Risk, Data, Sales)
  • Strong ownership mindset and execution focus in fast-paced environments
  • Excellent communication and stakeholder management skills

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