Manager – Revenue Operations

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.

About the role

The Manager – Revenue Operations is an integral part of Latham’s Revenue Operations team. This role will leverage knowledge and experience of billing and revenue management procedures and policy to support the firm’s revenue operations objectives, while overseeing the end-to-end billing process in the practice office(s), including billing and collection efforts and leading the team in participation in various revenue-related campaigns. This role will be located in our New York office and may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities

• Act as a subject matter expert to billing attorneys, senior office and department leadership, and the Finance Committee
• Coordinate with the Revenue Operations team to implement and administer firmwide billing and inventory management best practices and procedures, and roll-outs of new software and financial system upgrades
• Act as a liaison with local Finance Committee members in support of Finance Committee objectives; facilitate preparation and participation in Finance Committee calls and any actionable next steps resulting from calls
• Maintain a continuing review of revenue-related procedures to assess areas for improved efficiency and resource allocation, and proactively suggest new processes and solutions as needed to achieve the firm’s financial business objectives
• Promote the “Gold Standard” process for inventory: manage billing completion percentages to ensure timely billing of inventory, monitor reports related to the same, ensure monthly inventory meetings take place with billing attorneys, and oversee the delivery of collections support and accounts receivable follow-up
• Protect and maintain any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Requirements

• Exceptional and professional interpersonal skills (e.g., active listening), including superior written and verbal communication skills, and the ability to interact with people at all organizational levels
• Thorough knowledge and understanding of the firm’s billing system or an ability to develop such knowledge and understanding
• Strong knowledge of complex accounting principles and bookkeeping procedures, such as posting, balancing, debits and credits, and journal entries with the ability to perform mathematical functions, such as calculating ratios, and knowledge of algebraic formulas
• A bachelor’s degree or equivalent in Accounting or related field
• A minimum of five (5) years of relevant experience in increasingly complex accounting
• A minimum of seven (7) years of cumulative experience

Benefits

• Generous total compensation package with bonuses awarded in recognition of both individual and firm performance
• Comprehensive benefit program including healthcare, life and disability insurance
• Generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Pay

USD $175,000.00 – USD $200,000.00 /Yr.