Manager, Revenue Operations

About the role

This position is responsible for leading a team of analysts focused on delivering business intelligence, strategic insights, and operational decision support to key stakeholders across and beyond Revenue Operations. We are seeking a leader who excels at navigating ambiguity, solving complex business problems, and developing high-performing teams while driving meaningful business outcomes.

Responsibilities

• Drive Business Performance
  • Establish team priorities, goals, and success metrics aligned to broader organizational objectives.
  • Ensure high-quality, timely delivery of insights, recommendations, and analytical work products.
  • Translate complex business challenges into structured analyses and actionable recommendations.
  • Manage work across multiple stakeholders and initiatives.
  • Communicate proactively and present insights clearly to leaders at multiple levels of the organization.
  • Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions.
• Leadership & Team Development
  • Recruit, coach, and develop a high-performing team of analysts.
  • Create an environment focused on accountability, continuous learning, and professional growth.
  • Provide meaningful feedback, career development support, and performance coaching.
  • Foster strong team engagement and collaboration.
  • Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills.
  • Champion DaVita Mission & Values while modeling effective leadership behaviors.
• Advance Analytical & Technical Excellence
  • Guide analytical approaches and ensure appropriate use of data to support business decisions.
  • Ability to break large, ambiguous problems into manageable components.
  • Validate results through critical thinking, business context, and analytical rigor.
  • Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation.
  • Promote strong documentation, process discipline, and knowledge sharing across the team.

Requirements

• High School Diploma or equivalent - Required
• Bachelor's Degree in related field - Preferred
• Intermediate proficiency in all Microsoft Office applications, specifically Excel - Required
• Experience leading analytical, reporting, business intelligence, or operational teams - Preferred
• Experience within healthcare revenue cycle or healthcare operations - Preferred
• Experience with Excel, Tableau, SQL, data warehousing, or similar analytical tools - Preferred

Qualifications

• 1+ years of direct people leadership experience - Preferred
• Intermediate proficiency in all Microsoft Office applications, specifically Excel - Required
• High School Diploma or equivalent - Required
• Bachelor's Degree in related field - Preferred

Skills

• Strong business acumen
• Revenue cycle knowledge
• Analytical agility
• Leadership capability

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Pay

The Salary Range for the role is $96,000.00 - $132,000.00/year.

Schedule

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.