Manager, Revenue Operations

About the role

The Manager of Revenue Operations is responsible for building the systems, insights, and operational rigor across sales, marketing, and customer operations to ensure revenue scales efficiently. The manager translates strategy into actionable outcomes, removes barriers across the organization, and drives visibility into performance. This role will accelerate growth, improve forecasting accuracy, increase revenue predictability, and collaborate closely with both internal and external stakeholders to ensure that the sales organization is aligned with the right objectives and priorities.

Responsibilities

• Translate revenue strategy into actionable plans, processes, and metrics.
• Prepare executive-level reporting, dashboards, and insights.
• Identify barriers and implement process improvements across sales, marketing, and customer operations.
• Standardize and optimize sales stages, qualification criteria, and deal workflows.
• Improve lead quality and conversion rates in partnership with marketing.
• Manage and optimize CRM as the source of truth and ensure the sales organization’s compliance with CRM data standards.
• Build and optimize deal standards and sales process discipline.
• Proactively identify opportunities for improving the sales process and partner with sales management to maintain process quality.
• Support territory planning, account assignments, and capacity modeling.
• Aid in understanding any inconsistencies in the sales process.
• Maintain the accuracy and distribution of sales reports, suggesting revisions and developing new reporting tools.
• Establish strong relationships with key management personnel and departments to develop sales incentive compensation programs.
• Lead, develop, and mentor team members in various functional areas.
• Make financially responsible and accountable business decisions in accordance with organizational policies and procedures.

Requirements

• 5+ years in Revenue Operations, Sales Operations, or similar roles.
• Experience managing analytically rigorous initiatives.
• Proven ability to build forecasts, dashboards, and data models.
• Strong experience with CRM systems.
• Demonstrated project management skills.
• Excellent communication skills with the ability to influence both senior stakeholders and cross-functionally.
• Possess exceptional teambuilding abilities, capable of attracting, nurturing, and retaining a highly efficient team.
• Display remarkable leadership qualities, effectively delegating responsibilities and authority, while motivating individuals to determine their own approach to achieving goals and resolving problems.
• Exhibit a strong business acumen and the ability to think strategically.
• Experience managing CRM software and sales productivity.

Qualifications

• Comprehensive compensation package
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid or remote work schedule
• Paid Parental Leave