Manager, Revenue Integrity

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, we’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future.

About the role

Emplify Health is seeking an experienced and strategic Manager of Revenue Integrity to lead the day-to-day operations of our Revenue Integrity department. This leadership role is ideal for a revenue cycle professional who combines strong operational expertise with a passion for team development, compliance, and process improvement. As the Manager of Revenue Integrity, you will serve a team of ~13 and be responsible for staff performance, daily operations, workflow integrity, and execution of departmental initiatives.

Reporting to the Director of Revenue Integrity, this role translates strategic priorities into operational excellence, directing charge capture processes, chargemaster governance, regulatory compliance, Epic system optimization, and cross-functional issue resolution. The Manager is the primary people leader for the team and is accountable for achieving departmental KPIs, developing staff capability, and ensuring that revenue is captured accurately, compliantly, and efficiently across all clinical service lines.

Responsibilities

• Direct and oversee daily operational workflows, work queues, and departmental processes to ensure timely, accurate, and compliant revenue integrity operations.
• Establish, monitor, and report on departmental KPIs aligned to revenue goals; develop corrective action plans and performance improvement initiatives in response to variances.
• Oversee the department's internal audit program, ensuring the team conducts consistent, timely audits in compliance with payer and regulatory billing requirements.
• Direct charge capture operations, chargemaster governance, and revenue recovery efforts, including oversight of annual pricing reviews, code set updates, and charge ticket accuracy.
• Lead the new service line onboarding process, coordinating billing structure design, charge ticket development, payer policy validation, and compliance review prior to clinical go-live.
• Collaborate with clinical, coding, finance, and operational leaders to identify and resolve revenue cycle issues; serve as the department's primary representative in cross-functional committees and workgroups.
• Develop and communicate operational performance reports to the Director and key stakeholders, translating data trends into actionable recommendations for process improvement.
• Develop and implement revenue integrity strategies across all clinical areas, partnering with the Director to translate organizational priorities into operational improvements that reduce revenue leakage.
• Manage departmental budgets and resources, monitoring expenditures against plan and recommending adjustments to the Director regarding staffing, technology, and resource allocation.

Requirements

• Bachelor's degree in healthcare, Hospital Administration, Business, or related field.
• 5 years of progressive revenue cycle experience and 2 years of demonstrated leadership experience in healthcare in Revenue Cycle.
• Certification from a recognized professional coding or health information organization, such as AAPC or AHIMA.
• Advanced knowledge of healthcare revenue cycle operations, including charge capture, billing, coding, reimbursement, and denial management.
• Experience leading Revenue Integrity functions within a large health system.
• Strong analytical skills with experience using data visualization and reporting tools such as Epic Reporting Workbench, Cogito, Tableau, Power BI, or SQL-based reporting platforms.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, time management, and multitasking skills with exceptional attention to detail.
• Demonstrated ability to handle confidential and sensitive information with professionalism and discretion.
• Exceptional communication, presentation, change management, and team development skills.

Schedule

• 1.0 FTE (40 scheduled weekly hours).
• Monday–Friday, typically 8:00 AM–5:00 PM.
• Remote eligible for residents of WI, MN, or IA. Occasional travel between the La Crosse, WI and Green Bay, WI regions may be required.

Pay

Starting at $87,000 with opportunity for higher pay based on relevant work experience.

Benefits

• A highly adaptable and mission-driven organization with a supportive work environment and culture where you are valued and appreciated.
• Competitive benefits package including Medical, Dental, and Life insurance, HSA/FSA options.
• Substantial retirement contribution including a 401k match and annual discretionary base contribution.
• Paid Time Off (PTO) combining vacation, sick, and personal days for flexible use.
• Professional development support through opportunities, a Tuition Investment Program, and a Career Development Center.
• Additional perks including a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, colleague recognition and rewards program, and a discount program.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula.