Manager, Revenue Cycle (Tucson)

About the role

Catholic Community Services of Southern Arizona, Inc. (CCS) is a thriving organization with a mission to strengthen families, support communities, provide compassionate services, and deliver excellence. This position plays a crucial role in managing and monitoring billing for multiple contracts and Medicaid services.

Responsibilities

• Staffs and oversees the billing department, including interviewing, hiring, training, development, evaluations, and terminations.
• Oversees day-to-day billing activities, including detail support provided by programs, interpretation of contracts, accurate and timely billing, resolution of any discrepancies, and final collection of invoices.
• Develops, documents, and implements revenue cycle processes to ensure accurate and timely billing and collection.
• Reports weekly and monthly related key performance indicators (KPIs) to reflect activities and highlight any issues that should be resolved.
• Collaborates with compliance representative to ensure high levels of ethics, accuracy, transparency, and accountability to agency programs.
• Solves and answers program questions and issues promptly.
• Completes month and year-end closing tasks timely with goals of continuously reducing the closing cycle.
• Ensures compliance with and supports of Executive directives, contracts, and established policies and procedures, as well as federal and state regulations.
• May drive personal or agency vehicle on company business.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree in business administration, accounting, or related field.
• 5 years of experience in a detailed billing environment involving government contracts and non-profit reimbursement for services and activities.
• 2 years of experience supervising and overseeing billing functions that require data validation and detail backup to support line-item tasks or validation (behavioral health billing experience is a plus).
• Excellent skills in working with accounting systems.
• Prioritizes work with constant experience handling competing priorities in an occasionally high-stress environment.

Qualifications

• Valid driver license, proof of insurance, and 39-month motor vehicle report.
• Able to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid).
• Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid).

Desired Qualifications

• Experience in an environment involving billing to government agencies requiring accurate interpretation of contracts and detailed timely billing.
• Behavioral health or Medicaid billing experience.
• Bilingual in English and Spanish, verbal and written.