MANAGER RESIDENTIAL OPERATIONS- QDIP

Primary responsibility is to lead the team that delivers person-centered care and services to those we support in a residential setting to fulfill our purpose: “We believe the world shines brighter when people with developmental disabilities achieve their full potential.”

Responsibilities

• Talent, Leadership & Results (60%)
  • Align the passion and talents of others to serve the people we support by actively developing others, empowering teams, promoting collaboration, removing barriers, achieving results, and showing recognition and appreciation to attract and retain diverse talent and achieve high levels of engagement.
  • Create an environment where everyone can thrive.
  • In partnership with operational leaders, human resources, quality, and nursing: welcome, onboard, train, and mentor new colleagues; identify additional training and development needs for all staff as part of Quarterly Connections.
  • Demonstrate positive leadership behaviors leading the way through individual behavior.
• Program Leadership (25%)
  • In collaboration with operational leaders and colleagues, ensure standard AbleLight operating procedures and any related state and local regulations and expectations are implemented consistently across the homes in your area of accountability.
  • Serve as the resource for any DSP/Lead DSP colleague, person we support, or parent & guardian in the home if local home efforts to resolve a topic are not successful.
  • Bring recommendations forward related to quality and process improvements for our employees and those we serve to enhance standard operating procedures.
  • Complete all individual training and development required by local, state, federal, and AbleLight policies and procedures.
  • Maintain a strong and collaborative working partnership with all colleagues, leadership, PWS, and parents & guardians with a focus on budget and metrics to positively influence the program, grow residential services, and achieve our balanced scorecard results.
• Person-Centered Care and Services (15%)
  • Deliver person-centered care and services to those we serve.
  • Follow established plans created in collaboration with the person we support, parents & guardians, external clinical or local/state representatives & providers, internal partners in nursing and quality, and operational leadership.
  • Leverage our health information technology and human resource technology fully and ensure timely, comprehensive, and objective documentation.

The above reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Requirements

• Education: Meet the minimum federal educational requirements for a QIDP outlined in 42 CFR 483.430. Must provide documentation of education in one of the following:
  • Degrees in Human Service Field
  • Doctor of Medicine or Osteopathy
  • Registered Nurse
  • Occupational therapist or Occupational therapist assistant
  • Physical therapist or Physical therapist assistant
  • Psychologist
  • Social worker
  • Speech-language pathologist or audiologist
  • Professional recreation staff person
  • Professional dietician
  • Human services professional
• Experience: Meet the minimum federal experience requirements for a QIDP outlined in 42 CFR 483.430. Must provide documentation of at least one year of experience working directly with people with developmental disabilities.
• Travel/Flexibility: Ability to be flexible with hours and residential settings in your local community to assist colleagues and those we serve.

Skills

Knowledge: Theoretical or practical understanding of a subject acquired and increased through experience.

• Serving others, giving & receiving feedback, holding self & others accountable.

Skills: Proficiencies developed through training, practice, or experience.

• Collaboration, listening skills, conflict resolution, and leveraging technology to the fullest.

Abilities: The level and quality of being able to do something improved with training and experience.

• Quality and continuous improvement of self and processes.

Our Values

• Mission First: We exist to serve the developmental disabilities community.
• Excellence Always: We strive for excellence in all we do.
• Team Together: We are ONE team, all together, for our mission.

Pay

$70,304 - $70,500