Manager-Residency
About the role
Each program requires a lead administrative person frequently referred to as a program coordinator, administrator or as titled by the institution. This person manages the day-to-day operations of the program and serves as an important liaison with learners, faculty and other staff members, and the ACGME. The program coordinator is a member of the leadership team and is critical to the success of the program. As such, the program coordinator must possess skills in leadership and personnel management. Program coordinators are expected to develop unique knowledge of the ACGME and Program Requirement, policies, and procedures. Program Coordinators assist the program director in accreditation efforts, educational programming, and support of residents.
Program Coordinator Roles
- Manager/Administrator
- Data analyst for program improvement
- Information resource for requirements from all regulatory agencies
- Monitor and track duty hours/competencies and manage work hour compliance
- Human Resources
- Arbitrator and Counselor
- Marketing and Publications
- Training Curriculum & daily noon conferences
Responsibilities
Program Coordinator Management Tasks
- Manage and coordinate crucial interview season (Coordinators are the “face” of the program)
- Including applications, interviews, ranking session, rank list submission
- Manage all documentation and monitor document evaluation processes
- Manage processes for adverse evaluations and potential subsequent actions
- Understand accreditation, board, and institution requirements, including state and federal regulations
- Manage resident activities and schedules
- Identify the competencies
- Understand curriculum, goals, and objectives
- Manage and provide reports, summaries, and reviews of all training program activities
- Understand legal issues