Manager - Regulatory Governance

About the Role

Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience, Corporate Functions Governance & Control, Aviation, Internal Fraud Center of Excellence, and Global Security. ESS helps keep American Express growing and delivers best-in-class services that power safe, resilient, and efficient operations around the world.

The Corporate Functions Governance & Control (CFG&C) team within ESS drives risk governance and control management for several business units, including ESS; Corporate Affairs & Communications; Colleague Experience Group; General Counsel’s Organization; Enterprise Strategy; and American Express National Bank Headquarters (Corporate Functions). CFG&C enables risk governance and control management through a structure that governs, identifies, assesses, manages, and reports on enterprise, operational, and compliance risks.

This role supports the maintenance of an inventory of Laws, Rules, and Regulations applicable to the supported Corporate Functions to ensure proper management and mitigation of regulatory risks in all markets where the company operates.

Responsibilities

• Support implementation of the new Reliance Model.
• Oversee execution of the Reliance Model Questionnaire and ensure business-unit adherence to minimum standards.
• Require annual attestations of program compliance and business-unit regulatory subject-matter expertise.
• Confirm that business-unit governance processes are formally documented.
• Provide ongoing reporting to maintain Corporate Function awareness of regulatory change management activities.
• Additional responsibilities based on team needs.

Qualifications

• 4+ years of experience in compliance, legal, regulatory advisory, or a related role within financial services is preferred.
• Demonstrated ability to interpret regulatory requirements and advise business stakeholders on compliance risks, processes, and controls.
• Strong program and project management experience, including governance, change management, stakeholder engagement, execution tracking, and executive reporting.
• Experience designing and implementing governance frameworks, operating models, or compliance programs in complex or evolving environments.
• Strong understanding of policy, regulatory, and operational risk management requirements and the three lines of defense model.
• Proven relationship management, communication, analytical, and decision-making skills, with the ability to influence stakeholders at all organizational levels.
• Ability to independently manage multiple priorities, meet deadlines, and adapt in a dynamic, ambiguous, and high-pressure environment.
• Bachelor’s degree required; advanced degree, such as a J.D., or relevant professional certification, such as CRCM, preferred.
• Employment eligibility to work with American Express in the United States is required (the company will not pursue visa sponsorship for this position).

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. We operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience comprehensive support for your holistic well-being and opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, we help define the future of American Express.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.