Manager, Regional Sales

About the role

The Regional Manager of Direct Sales is a critical component of Astound's growth plan to deliver on revenue and net gains. This role leads and cultivates a strong residential sales team to deliver new incremental customer relationships.

Responsibilities

• Lead day-to-day activities of a team of Direct Sales Representatives, focusing on Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targets.
• Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition.
• Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools.
• Provide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers.
• Reviews overall team performance to track achievement to monthly new customer budgeted sales progress.
• Conduct one on one coaching, which includes field ride-alongs, documenting productivity and ensuring consistent performance management.
• Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities.
• Seek and develop positive relationships within the local communities to enhance the company’s branding image e.g. tabling events and Multi Family sponsorship opportunities etc.
• Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers.
• Support and manage residential multi-unit dwelling customers and secure strong partnerships with property managers and leasing agents within buildings we serve.
• Understand and follow all company safety standards and practices. To include accident reporting procedures.
• Understands and follows applicable OSHA and National Electric Safety Code rules and regulations.
• Other duties as assigned.

Requirements

• Minimum 3 years’ experience in management.
• Basic knowledge and aptitude of telecommunications Direct Sales or other face to face sales.
• Knowledge of the cable industry, regional communities, customers and staff.
• Proven record of delivering above expected performance from sales teams.
• Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention.
• Effectively works and communicates with other workgroups.
• Facilitates a harmonious team environment.
• Recognizes the importance of quality in providing a competitive edge.
• Valid driver’s license and satisfactory driving record as determined by the Company.
• Strong organization skills with attention to detail and accuracy.
• Highly proficient using MS Office products: Word, Excel, PowerPoint.
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.

Qualifications

• College degree or high school diploma or equivalent; equivalent combination of education and sales experience.

Skills

• Not specified.

Behaviors

• Not specified.

Motivations

• Not specified.

Education

• Not specified.

Experience

• Not specified.

Licenses & Certifications

• Not specified.

Benefits

Astound offers a comprehensive benefits package including:

• Competitive compensation plan (see below for full comp details)
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance
• Insurance options including: medical, dental, vision, life and STD insurance
• 401k with employer match and immediate vesting
• Tuition reimbursement program
• Employee discount program
• Gas mileage reimbursement program or company car, whichever is applicable to the position
• Base salary: The base salary range for this position in Texas state is $75,000 annualized, plus opportunities for bonus, benefits and commission, if applicable.
• Commission component: Targeted commissions at full attainment are up to $65,000 annually, or more.