Manager – Radiology Imaging Applications

About the Role

Collaborates with department Director and other leaders to develop strategic plans, processes, and objectives for the team. Supervises Clinical Applications and Imaging IT analysts, supporting mission-critical clinical applications used by UCSF physicians and clinical staff. This includes (but is not limited to) Voice Recognition Systems, PACS, Diagnostic and Enterprise Clinical viewers, Vendor Neutral Archive (VNA), Radiant, and other imaging post-processing systems.

Collaborates with other UCSF Health IT Systems in developing patient-centric imaging solutions and procedures. Manages Service Delivery to all Imaging IT customers. Supports small project management and maintains good ITIL and SDLC practices. Assists in managing the Imaging IT Application portfolio. Erroneous decisions will have a serious impact on the overall success of the department, division, and the organization.

The incumbent develops staff to ensure consistent, technology-competent service across all areas of Imaging IT. The applications Imaging IT supports are used by the Medical Center to acquire, store, report, and distribute imaging studies. The incumbent must have expert-level imaging informatics, leadership, and communication skills.

Department Overview

UCSF Health IT - Enterprise Imaging IT combines clinical excellence and outstanding education in a leading academic health sciences institution. Enterprise Imaging manages over 70 Clinical Imaging applications across multiple functional areas, over 320 radiologists' workstations on-prem and at home, and an onsite Datacenter. The department comprises the following functional areas: Radiology Applications, Specialty, Infrastructure, and Diagnostic Station Service, and is comprised of 25 team members across the department areas.

Responsibilities

• Develop strategic plans, processes, and objectives for the team in collaboration with department leadership.
• Supervise Clinical Applications and Imaging IT analysts supporting mission-critical clinical applications.
• Collaborate with UCSF Health IT Systems to develop patient-centric imaging solutions and procedures.
• Manage Service Delivery to all Imaging IT customers.
• Support small project management and maintain ITIL and SDLC practices.
• Manage the Imaging IT Application portfolio.
• Develop staff to ensure consistent, technology-competent service across all areas of Imaging IT.
• Lead change management activities and manage their impact across multiple units or departments.
• Oversee ongoing technology infrastructure acquisition and expansion, including identifying and integrating emerging technologies.

Requirements

• Bachelor's degree in a related area and/or equivalent experience/training.
• At least 5 years of experience managing technical staff.
• Full knowledge of own area of functional responsibility, with knowledge of other areas of IT, and managing a software support team.
• Working knowledge of the operations of clinical imaging systems and the policies, processes, and practices involved with managing, storing, and transferring medical images – including DICOM and HL7.
• Familiarity with enterprise-class networking, including routing, firewalls, load balancers, and network security.
• Willingness to accept after-hour pager responsibilities (on-call) that include weekdays/weekends/holidays.
• Experience in the management of ongoing technology infrastructure acquisition and expansion.
• Thorough knowledge of Imaging IT technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
• Strong skills associated with managing internal information systems functions, data communications network, and security systems.
• Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment, and direction.
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.
• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with varied levels of technical sophistication.

Preferred Qualifications

• Advanced degree preferred.
• Knowledge of new integration technologies such as HL7 FHIR and DICOMweb.
• License: ARRT or other Clinical license Certifications.
• Epic Radiant and Bridges certifications.
• Certified Imaging Informatics Professional (CIIP).

About Us

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.