Manager

About the role

We are seeking experienced, guest-obsessed Restaurant Managers to join the opening leadership team at Canonita Lake Nona. Reporting to the General Manager, you will help lead front-of-house operations, develop the service team, and ensure every shift delivers a consistent, elevated Canonita experience.

Key responsibilities

• Support the GM in recruiting, interviewing, and onboarding servers, bartenders, hosts, and support staff.
• Help build and deliver training on service standards, steps of service, menu knowledge, and guest engagement.
• Aid in FOH setup: floor plans, table numbering, sidework systems, opening/closing checklists, and POS configuration.
• Act as a visible floor leader during service, managing sections, pacing, and guest flow.
• Maintain a warm, professional presence—greeting guests, resolving issues, and driving memorable experiences.
• Partner with the bar and kitchen teams to ensure accurate orders, timely delivery, and polished presentation.
• Monitor reservations, wait times, and table turns to balance high volume with a relaxed, upscale atmosphere.
• Coach and support FOH team members with real-time feedback, pre-shift meetings, and ongoing training.
• Foster a positive, inclusive culture built on teamwork, accountability, and hospitality.
• Recognize and celebrate strong performance; address performance gaps quickly and constructively.
• Ensure all FOH areas meet or exceed cleanliness, safety, and brand standards at all times.
• Enforce cash-handling, tip-share, and alcohol-service policies in line with Tavistock procedures and local laws.
• Assist with ordering and inventory for FOH supplies (smallwares, disposables, uniforms, etc.).
• Execute promotions, events, and seasonal initiatives that drive traffic and check average.
• Support the GM in managing labor during shifts—adjusting floor plans and staffing to match business levels.
• Monitor key shift-level metrics such as comps/voids, upselling, and guest feedback; identify improvement opportunities.

Qualifications

• 2–3+ years of front-of-house leadership experience (Supervisor, AGM, Manager) in full-service, high-volume restaurants.
• Strong floor presence with a genuine passion for hospitality and guest relationships.
• Comfortable leading busy services, directing a team, and making quick decisions under pressure.
• Solid understanding of basic restaurant financial drivers (labor, COGS basics, check average, comps/voids).
• Experience opening a new restaurant or working in a lifestyle center/resort environment is a plus.
• Excellent communication, conflict-resolution, and coaching skills.
• Ability to work evenings, weekends, and holidays in line with business needs.

What we offer

• Competitive compensation and bonus potential.
• Comprehensive benefits package for eligible managers.
• Growth opportunities within Tavistock Restaurant Collection as Canonita and the Lake Nona portfolio expand.
• The chance to be part of the opening leadership team for a flagship concept in one of Central Florida’s fastest-growing communities.