Manager, Quick Stop

About the Role

This role leads the day-to-day operations of a retail-store department, ensuring associates are trained, the department is fully staffed, and all company standards and key performance indicators are met.

Responsibilities

• Order and maintain department inventory using inventory-control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight; store all product in appropriate areas.
• Manage a team that completes stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation; handle spoiled/damaged products per established guidelines.
• Maintain familiarity with all products carried in the department and throughout the store.
• Know advertised items, special prices, coupon deals, and other features of the store’s sales and rewards programs.
• Communicate and execute the weekly and period Flight Plan to company expectations and timeline.
• Follow company policies and timelines using required tools and software to manage scheduling according to forecasted guidelines.
• Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model core values and competencies.
• Manage department staffing, training, performance management, and career development of associates.
• Develop and monitor department goals and forecasts as required.
• Attend and participate in daily huddles, manager meetings, and district/company-level meetings via phone, online, or in person.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and executing “Prime Time” standards.
• Ensure all food-safety and safety guidelines are followed throughout the store; take immediate corrective action if not followed.
• Develop and implement a plan to meet company goals and key performance indicators.
• Perform additional responsibilities as assigned.

Requirements

• High School Graduate (required) or equivalent (GED).
• Two years of retail experience preferred.
• One year of supervisory experience preferred.
• Strong written and verbal communication and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Proficient in Word, Excel, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements

• May be required to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Must stand and walk for extended periods; may bend, stoop, twist, and turn frequently.
• Subject to a typical retail-store environment (varied temperatures) and outside weather conditions.
• Noise level in the work environment is usually low to moderate.
• Travel requirements vary by assignment.

Benefits

SpartanNash offers a robust and competitive Total Rewards benefits package as part of its People First culture.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.