Manager Quality & Risk - Fort Lauderdale/Coral Springs (Full Time, Days)

About the Role

The Manager of Quality and Risk - Broward will oversee and manage initiatives related to quality improvement, patient safety, and risk management for the Broward market, supported by the Quality Division at Nicklaus Children's.

Responsibilities

• Assesses, develops, implements, and evaluates department goals that align with hospital goals annually.
• Develops, implements, and monitors quality improvement programs to enhance quality, safety, and patient experience.
• Acts as a resource person to the administrative team and department leaders.
• Ensures clinical risk management functions are coordinated.
• Communicates department needs, requirements, available services, and information to internal and external customers.
• Maintains oversight responsibility for all performance improvement activities conducted throughout the institution.
• Leads efforts to promote a culture of safety; investigates safety events and ensures root cause analysis is completed.
• Ensures compliance with all standards for safety, risk management, and infection control as required by state and accreditation agencies.
• Implements and directs a cost-effective risk/quality management program for the hospital and off-site facilities.
• Ensures standards, provides training, and enforces compliance of departmental hospital customer service programs.
• Oversees or directly supervises department staff, including hiring, firing, orientation, training, and evaluation.
• Maintains a department staffing plan that meets organizational needs.
• Oversees day-to-day operations to provide consistent quality/risk services to internal and external customers.
• Participates on teams, committees, and special projects as requested.
• Performs all fiscal responsibilities according to hospital policies and procedures.

Requirements

• Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – must maintain active and in good standing throughout employment.
• Certified Professional in Healthcare Quality (CPHQ) certification required within 18 months of hire.
• 2-4 years of experience in a management/supervisory position.
• 3-5 years of experience in Quality Improvement, Patient Safety, and/or Risk Management activities.

Qualifications

• Master's Degree preferred.
• CPHQ preferred at time of hire.
• Five years of clinical experience in a hospital setting; pediatrics preferred.
• Knowledge of applicable Florida/federal statutes.
• Experience in quality improvement, clinical risk management, and patient safety.
• Knowledge of data analysis and statistics.
• Skilled in quality improvement tools and practices.
• Knowledge of Peer Review practices and clinical pathways.
• Knowledge of internal and public quality score-carding and benchmarking.
• Demonstrated expertise in promoting patient safety in a complex environment.
• Experienced in developing/implementing standardization.
• Able to relate cooperatively and constructively with clients and co-workers.
• Effectively monitor and develop the abilities of subordinates.
• Ability to interpret, adapt, and react calmly under stressful conditions.
• Ability to prioritize work and evaluate workload to meet deadlines.

Department: BC QUALITY-1200-954053