Manager, Quality Compliance

Responsibilities

• Applies comprehensive knowledge and a thorough understanding of the Quality Management System (QMS).
• Advances knowledge and understanding of concepts, principles, and technical capabilities to manage a wide range of projects.
• Participates in the development of policies and procedures.
• Recommends new practices, processes, metrics, or models.
• Works or may lead complex projects of large scope which may have significant and long-term impact.
• Interacts with and provides advice to management and other personnel in the establishment of systems, plans, specifications, methods, and procedures.
• Assesses data collected (complaints, investigations, training metrics) to identify trends and assist with corrective actions where needed and continuous improvement.
• Independently determines method for completion of new projects.
• Acts as a mentor to less experienced colleagues.
• Is the accreditation specialist for CHAP (Community Health Accreditation Partner) and NABP (National Boards of Pharmacy).
• Provides guidance to the business in support of accreditation standards and adherence of the requirements through policy and procedures.
• Collaborates with multiple business units in preparation for accreditation site visits for CHAP, ACHC, NABP and support for URAC (Utilization Review Accreditation Commission).
• Responsible for the implementation and execution of the QMS system with a key focus on the Cardinal Health at Home Solutions Twinsburg, Ohio Distribution Center (DC).
• Provides ongoing guidance and direction to operations personnel regarding regulatory and quality matters.
• Widespread support for Velocare depots to include set-up from a new facility standpoint, inspection support, and continued Quality guidance.
• Supports DC during state/federal/accreditation inspections to include preparation and assistance as an inspection coordinator.
• Supports DC during internal audits and mock audits.
• Supports Federal, state, and local regulatory activities and adapts to changes.
• Assists with licensure requests to include research on regulations, having sales reports run, or general license assistance.
• Manages two employees supporting the Advanced Diabetes Supply and US Med businesses to coach and provide direction.

Qualifications

• Bachelor's, Master's, or equivalent experience in related field preferred.
• Advance Degree preferred.
• 8-12 years' experience preferred.
• Working knowledge and experience with accreditation agencies for healthcare.
• Project management skills.
• Previous leader/managerial experience.