Manager Quality

This position is eligible for telework, one day per week. New hires may apply for telework 30 days after their effective date of hire.

About the role

The Quality Manager assures MTA C&D's compliance with quality-related processes, requirements, and best practices and supports the effective implementation of MTA C&D ISO 9001 and other relevant certifications while defining and exemplifying a pervasive culture of quality.

Responsibilities

• Develops and monitors Quality Assessment Programs to provide appropriate coverage of program/project assessment candidates to ensure ongoing and timely review of contractor and consultant compliance with quality requirements.
• Performs Business Unit Quality Activities, including participation in design reviews and review/development of quality specifications.
• Initiates and leads Quality Kick-off meetings with contractor and consultant personnel upon contract award.
• Develops quality documentation templates (QWPs, ITPs, NCRs, etc.) to provide contractor and consultant quality systems samples.
• Assures timely and complete review of contractor and consultant quality submittals (i.e., Quality Plans/Programs, Quality Work Plans, Inspection & Test Plans).
• Conducts field visits to provide oversight and feedback on contractor activities from a quality perspective.
• Resolves project quality issues.
• Coordinates Special Inspection services in support of business units.
• Provides support/input to Business Units for evaluation of Contractors and Consultants.
• Leads/directs team activities, including review of work schedules, activity worksheets, and reports.
• Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Requirements

• Bachelor's degree in Engineering, Architecture, Construction, Project Management, Transportation, or a related field.
• Minimum of six (6) years of related experience.

Skills

• Excellent communication and interpersonal skills.
• Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001.
• Focus and ability to deliver results, organizational effectiveness, and continuous improvement.
• Excellent team-building, listening, problem-solving, and prioritization skills.
• Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.).
• Strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).

Pay

Salary range: $101,896 to $127,370

Schedule

8:30 AM to 5:00 PM or as required (7.5 hours/day). Work location: 420 Lexington Avenue.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government.