Manager, Quality Assurance

About the role

The Manager, Quality Assurance at CoreCivic is responsible for overseeing all aspects of quality assurance within an institutional, secure setting. This role involves conducting regular audits and inspections, developing and reviewing policies and procedures, ensuring compliance, and collaborating with various stakeholders.

Responsibilities

• Conducts regular audits and inspections of facility operations and maintenance
• Develops, reviews, and edits facility policies and procedures
• Ensures ongoing facility compliance with established company policies and contractual requirements
• Collaborates with facility management, department managers, FSC, and contracting agencies to formulate, revise, and implement policies and procedures
• Manages and conducts audits and inspections to improve facility efficiency and quality
• Coordinates and assists department heads with developing and implementing corrective action plans
• Collaborates with FSC Legal to review and respond to lawsuits
• Utilizes established company and facility policies and procedures to make decisions
• Supervises and trains Quality Assurance department staff

Requirements

• Graduate from an accredited college or university with a Bachelor's degree in criminal justice, corrections, social or behavioral science, quality assurance, business administration, or a related field
• Two years of experience in corrections, quality assurance, accreditation, or a related field
• Excellent written communication skills and analytical ability
• Proficiency in Microsoft Office applications or other similar software applications
• A valid driver's license

Qualifications

• Minimum age requirement: Must be at least 18 years old

Skills

• Strong leadership and organizational skills
• Ability to work independently and make decisions based on company policies and procedures
• Excellent communication and analytical skills
• Knowledge of accreditation standards and regulatory requirements

Benefits

CoreCivic offers a competitive compensation package including a salary range of $56,000.00 - $60,000.00/yearly, along with comprehensive benefits including health insurance, retirement plans, and paid time off.

Pay

$56,000.00 - $60,000.00/ yearly

Schedule

N/A