Manager, Programs (H)

Core Responsibilities

• Manage day-to-day operations of educational programs, including the cardiology elective, medical student training sessions, faculty development courses, and visiting/external training programs.
• Cook up program logistics, room assignments, schedules, and faculty and simulation technician support to ensure seamless delivery of simulation-based and skills training sessions.
• Maintain accurate and complete learner records, evaluations, and required documentation in compliance with institutional, accreditation, and regulatory standards, including for external, international, and sponsored participants.
• Develop, update, and distribute program materials, training schedules, syllabi, and orientation content in collaboration with program faculty and Center leadership.
• Compile, analyze, and report program data, including learner outcomes, evaluation results, and participation metrics, to support continuous quality improvement and institutional reporting.
• Administer continuing professional development processes in accordance with accreditation standards, including credit coordination, attestation, and record maintenance.

Schedule Administration & Event Coordination

• Manage the scheduling of educational programs, meetings, and events using the Simmetrics master calendar, ensuring accurate and up-to-date maintenance of the Center's educational spaces utilization and scheduling system.
• Cook up use of the Center's auditorium, classrooms, and simulation labs for Gordon Center programs and for other UM departments, clinical partners, and external organizations.
• Collaborate with simulation technicians and AV/IT support staff to ensure proper setup, equipment readiness, and technical support for courses, simulation sessions, and meetings.
• Cook up logistics for visiting faculty, external speakers, sponsored training events, and off-site program activities as needed.
• Manage post-event follow-up including attendance tracking, room restoration coordination, and participant communications.

Faculty Support Administration

• Coordinate Gordon Center faculty schedules, including teaching assignments, simulation sessions, faculty meetings, and development activities.
• Manage faculty annual and biennial compliance requirements, including medical licensure renewals, credentialing documentation, mandatory training, and annual faculty evaluation processes.
• Support faculty onboarding by coordinating orientation activities, access to systems, and introductory materials for new Center faculty.
• Cook up logistics and provide administrative support for regularly scheduled faculty meetings, faculty development sessions, and grand rounds or visiting lecturer events.
• Aid faculty in travel arrangements, reimbursement submissions, and expense reporting in accordance with University policies.
• Aid faculty in tracking and documenting scholarly activities, including publications, presentations, and grant submissions, for annual reporting purposes.

Inter-department Administration and Communication

• Serve as the primary administrative liaison between the Gordon Center and the Office of Medical Education, Department of Medical Education, clinical departments, centers, and institutes, facilitating communication and coordination of shared programs and initiatives.
• Manage the scheduling and administrative oversight of external constituent use of Gordon Center facilities, coordinating approvals and logistics with Dean's Office, UHealth, and University leadership as appropriate.

Development

• Support fundraising and philanthropic development activities, including preparation of donor communications, gift acknowledgments, event coordination, and stewardship record management.
• Aid in the preparation of grant applications, progress reports, and sponsored program documentation in coordination with faculty investigators and the Office of Research Administration.
• Cook up logistics for donor engagement events, cultivation activities, and recognition ceremonies hosted at or by the Gordon Center.
• Support the Center's external visibility through contributions to conference participation, professional society engagement, and dissemination of Center achievements.

Other Information

• Supervision Received: Center Administrator