Manager, Program Services (Substance Use Disorder)

About the role

Family Health Centers of San Diego (FHCSD) is seeking a Manager of Program Services, SUD to join our team. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country, operating over 90 sites across San Diego County. The Manager of Program Services, SUD will manage and oversee operations of specific programs/grants related to special population health outreach, counseling, case management, and health education services.

Responsibilities

• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Counsels and coaches staff and administers appropriate disciplinary action in a timely manner.
• Gathers and analyzes data on programs, creating relevant and usable reports on program data and metrics.
• Participates in the evaluation and quality assurance process of programs/grants.
• Ensures timely and accurate reporting is provided to funders and other agencies.
• Keeps program in compliance with grant and regulatory requirements.
• Identifies, builds, and maintains relationships with community, county, federal, and local grantors, identifying opportunities for new funding sources and representing FHCSD to community partners.
• Partners with Foundation and program directors to participate in the grant writing process.
• Oversees the daily and strategic operations of assigned programs and grants.
• Ensures completion of grant/program goals and objectives, through subordinate personnel.
• Generates and implements plans for maximizing services.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Prepares program budgets, monitors all grant expenditures according to approved budgets, ensures revenue is adequate to support programs, ensures timely and appropriate expenditures of funds, and reviews purchasing requests related to assigned programs.
• Provides/ensures staff receive all new hire and annual trainings on time.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Public Health, Social Sciences, Business Administration, Health Care Administration, Nursing, or closely related field required. Master's degree in relevant field preferred.
• Valid certification from a California State Substance Use Disorders (SUD) Services certifying agency preferred.
• 3 years of experience in working with organizations serving the patient population for assigned programs required (i.e., HIV/AIDS, homeless, LGBT, etc.).
• 5 years of experience in program management in health care field required.
• Traveling between sites and other locations is occasionally required.
• Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
• An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.