Manager, Program Manager - Financial Services
About the Role
We are seeking an experienced, high-energy Program Manager to lead a critical, high-profile integration and strategy program for one of our premier financial services clients. This role sits at the intersection of strategic operating models, technical architecture migration, and cultural synthesis.
Key Responsibilities
Program Operating Model & Governance - Establish Structure: Define and execute the end-to-end program structure, decision-making frameworks, and overall operating model. - Risk & Transparency: Drive proactive risk assessment and mitigation strategies, creating clear visibility into milestones, dependencies, and delivery velocity for all stakeholders. - Governance: Implement rightsized governance processes that streamline decision-making without creating unnecessary bureaucratic friction.
Acquisitions Tenant Strategy & Architecture Alignment - Long-Term Alignment: Secure cross-functional alignment on how the acquired lending line of business will operate as an "Acquisitions Tenant" within the parent organization's ecosystem. - Operating Patterns: Partner closely with enterprise architecture teams to ensure that as new technical and cloud architecture patterns are established, a parallel operating and maintenance model is built to support them. - Shared Responsibility Frameworks: Define clear ownership boundaries, shared configurations, and cross-platform responsibilities between the newly integrated lending business and existing core platform teams (e.g., core card services).
Executive Storytelling, Culture & Change Management - Executive Synthesis: Synthesize complex, highly technical program activities and engineering milestones into concise, high-impact business updates for executive leadership. - Cultural Integration: Act as a bridge between organizations, intentionally driving activities that blend legacy teams into the parent company’s culture and operational rhythm. - Celebrate Wins: Champion a positive team environment by consistently highlighting milestones, celebrating wins, and maintaining team momentum across a multi-year roadmap.
Qualifications & Experience
Financial Services Expertise: 5–8+ years of program management experience specifically within the financial services sector (Retail Banking, Credit Cards, or Consumer Lending preferred).
M&A / Integration Experience: Proven track record of managing complex technical and operational integrations, tenant strategies, or post-acquisition scaling.
Technical Literacy: Comfort collaborating deeply with enterprise architects, cloud engineers, and product teams. You don't need to code, but you must understand modern architecture constraints and system dependencies.
Master Storyteller: Exceptional communication skills with the ability to turn deep technical jargon into crisp, visual, and strategic narratives for C-suite and SVP-level executives.
Consultative Mindset: Prior consulting experience (or a strong consulting delivery style) — able to handle ambiguity, build relationships quickly, and drive consensus across competing organizational priorities.
Requirements
Infinitive is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $115,000.00 - $169,000.00.
Benefits
Infinitive offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found in the employee handbook upon joining.
Pay
A reasonable estimate of the current range for this role in the U.S. is $115,000.00 - $169,000.00.
Schedule
The role is full-time and based in our office in [City, State]. Remote work is not currently available.
Skills
While not mandatory, proficiency in project management tools such as Jira, Asana, or Microsoft Project can be beneficial. Knowledge of financial services regulations and compliance standards is also advantageous.
Benefits
Infinitive offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found in the employee handbook upon joining.