Manager, Program Management, WFM Culinary Inventory Planning, Procurement and Execution

About the role

This role leads program execution for Prepared Foods and Bakery teams, implementing company-wide programs and creating deliverables that drive consistent performance.

Responsibilities

• Demonstrate Customer Obsession by defining venue strategy and establishing business requirements that prioritize food quality, food safety, and customer experience.
• Partner with the Executive Leader of Execution and Inventory Planning to enable category strategies that increase profitability while maintaining the highest standards customers expect.
• Build and maintain strong partnerships across category merchants, operational area leadership, field and process support, operations business support, strategic planning, finance, marketing, exclusive brands, and learning and development teams.
• Earn Trust through transparent communication by demonstrating strong communication skills, including the ability to present complex information to senior leadership.
• Lead business requirements and success metrics for strategic venue initiatives.
• Ensure consistent and scalable company-wide execution programs.
• Define and implement venue strategy for Prepared Foods and Bakery categories across all regions.
• Translate category strategies into measurable operational execution plans with category merchants.
• Collaborate with operational area leadership, field teams, and process support to ensure seamless implementation.
• Serve as the primary liaison between execution teams and category merchant organizations.
• Maintain and monitor key performance indicators including shrink, waste, and operational efficiency.
• Identify and resolve execution gaps through root cause analysis and corrective action plans.
• Ensure program design and store requirements meet all regulatory requirements and company policies.
• Present complex business information and recommendations to senior leadership.
• Develop a talent pipeline and build high-performing execution teams.
• Foster a culture of continuous improvement and operational excellence.
• Communicate strategy, priorities, and performance expectations clearly across all levels.

Requirements

• 5+ years of working cross-functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements

Qualifications

• Experience managing, analyzing, and communicating results to senior leadership

Skills

• Strong communication skills
• Active listening skills
• Ability to follow through on commitments
• Consistent delivery of results that benefit both customers and the business

Benefits

• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.