Manager-Program Management/ Millcreek of Pearl

Join our caring team of behavioral health specialists at our Kosciusko location. If you have a heart for helping people and enjoy working with top staff, we would like to talk to you—especially if you live in the Louisville, Durant, or Kosciusko areas.

About the Role

Plan, direct, and coordinate the activities of the facility's therapeutic programs.

Responsibilities

• Develop and maintain administrative and clinical operations that provide quality care and outcomes for patients.
• Contribute to the planning and implementation of program goals, objectives, personnel, resources, and equipment.
• Implement approved program plan objectives, timetables, expected outcomes, and measures for assigned areas of responsibility.
• Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits.
• Direct counselors, clinical staff, or other facility/clinic staff involved in the delivery of services through the program.
• Provide management and oversight for the facility program.
• Develop and implement procedures to ensure efficient operations; identify opportunities for improvement; coordinate care delivery, workflow, scheduling, registration, discharge, and billing processes.
• Provide staff management, including hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
• Manage an assigned caseload if applicable to the program.
• Monitor staff schedules to ensure appropriate staffing levels for timely care.
• Develop and implement treatment plans; maintain and audit charts and records for individuals receiving services.
• Serve as liaison and provide consultation on related issues, regulations, and standards pertaining to the area of clinical specialty.
• Assist in developing and implementing operating policies and procedures consistent with organizational objectives, treatment protocols, regulations, and standards of care.
• Provide outreach services in the area of clinical specialty as needed.
• Demonstrate a positive, empathetic, and professional attitude toward customers at all times; acknowledge and resolve complaints when patient needs are not met.
• Prioritize patient safety in all actions.
• Perform other assigned functions and tasks.

Requirements

• Bachelor's degree in behavioral or mental health or a closely related field required.
• Master's degree in behavioral or mental health where required by state for licensed clinicians.
• Four or more years’ experience working with the population of the facility.
• One or more years’ supervisory experience.

Qualifications

• Licensed counselor/therapist as required by the state and for the area of clinical expertise.
• Valid driver's license if required by the facility.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid certification may be required based on state or facility.